Senior Implementation Leader, Healthcare AI Platform

Confidential Company; New York (NY); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Equity

Hybrid/NYC office

Unlimited PTO

Medical/Dental/Vision

Job summary

Confidential Company in New York is seeking a senior solutions implementation leader to guide enterprise healthcare clients through complex deployments, from discovery to post‑launch optimization. You will own timelines, coordinate across Product, Engineering, Data, and Operations, and partner with executives to align scope and outcomes.

Remote work outside New York, with hybrid work from the NYC office. A track record of cross‑functional leadership in healthcare tech, strong communication, and

Qualifications

• 7+ years of experience across healthcare technology, digital health, care or revenue‑cycle operations, product management, or technology and implementation transformation.
• Deep knowledge of member outreach and care enablement lifecycle and platform configuration.
• Excellent written and verbal communication, able to simplify complex concepts for senior audiences.
• Proven presentation and platform demo expertise for client sessions.
• Experience leading complex technology implementations with cross‑functional teams.

Responsibilities

• Serve as a senior implementation and solutions advisor to enterprise healthcare clients across health systems and Medicaid health plans.
• Lead discovery and design across care workflows, data, platform configuration, controls and governance.
• Own timelines, milestones, dependencies, risks, and status reporting to keep delivery on track.
• Partner with Product, Engineering and DevOps to translate client needs into product priorities.
• Maintain senior client relationships, align stakeholders on scope and outcomes, and support expansion.
• Build implementation capabilities through reusable playbooks and templates.
• Lead with accountability, governance, and quality standards, leveraging AI and automation where appropriate.

Skills

Senior leadership

Strategic thinking

Cross-functional collaboration

Communication skills

Problem solving

Education

Undergraduate degree

Tools

Twilio

DocuSign

BI platforms

Job description

Confidential Company in New York is seeking a senior solutions implementation leader to guide enterprise healthcare clients through complex deployments, from discovery to post‑launch optimization. You will own timelines, coordinate across Product, Engineering, Data, and Operations, and partner with executives to align scope and outcomes.

Remote work outside New York, with hybrid work from the NYC office. A track record of cross‑functional leadership in healthcare tech, strong communication, and