Senior Implementation Consultant | Eclipse

Epicor; United States; On-site; USD 106,800 - 178,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a Senior Consulting Services Consultant in the United States to implement and customize Eclipse solutions for our clients, ensuring their needs are met and their businesses are optimized. You will deliver high-quality services and strive for client satisfaction while mentoring junior consultants.

Requirements include 5+ years with Eclipse software, strong distribution industry knowledge, and up to 60% travel. A Bachelor's degree is preferred; consulting experience is valued.

Qualifications

• 5+ years of Eclipse software experience.
• Strong knowledge of the distribution industry.
• 3+ years of consulting experience preferred.
• Proven problem-solving and analytical abilities.
• Bachelor's degree preferred (or equivalent experience).
• Ability to travel up to 60%.

Responsibilities

• Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.
• Implement Eclipse solutions to meet client requirements.
• Customize and configure Eclipse software according to client specifications.
• Conduct training sessions and provide support for clients.
• Collaborate with clients to understand their business processes and needs.
• Ensure high levels of client satisfaction and service quality.
• Achieve and exceed project goals and timelines.
• Continuously learn and apply new features and functionalities of Eclipse software.

Skills

Eclipse software experience

Distribution industry knowledge

Consulting experience

Problem-solving

Communication skills

Travel up to 60%

Education

Bachelor's degree preferred

Job description

Your new career as a Senior Consulting Services Consultant begins here! As a Senior Consulting Services Consultant, you will implement and customize Eclipse solutions for our clients, ensuring that their needs are met and their businesses are optimized. You will be responsible for delivering high-quality services and achieving satisfaction benchmarks. We are seeking applicants with strong problem-solving skills, excellent communication abilities, and a deep understanding of Eclipse solutions.

What You Will Be Doing:

• Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.
• Implement Eclipse solutions to meet client requirements.
• Customize and configure Eclipse software according to client specifications.
• Conduct training sessions and provide support for clients.
• Collaborate with clients to understand their business processes and needs.
• Ensure high levels of client satisfaction and service quality.
• Achieve and exceed project goals and timelines.
• Continuously learn and apply new features and functionalities of Eclipse software.

What You Will Likely Bring:

• 5+ years of applicable Epicor Eclipse software experience.
• Strong knowledge of and/or demonstrated success in the distribution industry.
• 3+ years of consulting experience preferred.
• Proven problem-solving and analytical abilities.
• Bachelor's degree preferred (or equivalent experience).
• Ability to travel up to 60%.

What Could Set You Apart:

• Ability to meet utilization targets and complete project deliverables on time, performing work plans, identifying resource requirements, establishing priorities for available resources, and monitoring the performance of project tasks.
• Customer‑centric, results‑oriented, self‑starter attitude, with the ability to work independently.
• Strong listening, verbal, and written communication skills, including virtual presentations, with strong organizational, project management, and time management skills.

Salary Range:

Minimum: $105,000 USD
Maximum: $178,000 USD

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work‑Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you——that’s who we’re interested in. If you have interest in this or any role— but your experience doesn’t match every qualification of the job description, that’s okay— consider applying regardless.

We are an equal‑opportunity employer.