Professional Services Consultant, Sr

epicorsoftware; Germany (OH); On-site; USD 80,000 - 136,000; Full time

Benefits offered by this job

Health and wellness benefits

Internal mobility

Career development

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is a global software company delivering ERP solutions. The team focuses on coaching consultants, maintaining high service standards, and collaborating with cross-functional groups to drive projects to successful completion.

Epicor emphasizes ongoing training, certifications, and knowledge sharing across the organization, with a strong focus on delivering value to customers and maintaining a resilient global supply chain.

Qualifications

• 7+ years in manufacturing, supply chain, and/or manufacturing accounting.
• 5+ years of consulting experience preferred.
• Bachelor's degree preferred or equivalent experience.
• Ongoing technical certifications to keep up with industry.

Responsibilities

• Coach and mentor PS Consultants ensuring high service standards.
• Interact with cross-functional teams.
• Assist Project Manager with direction, timelines and activities for project areas.
• Establish solid relationships across Epicor and customer organizations.
• Possess accurate estimating skills for project tasks.
• Ensure all deliverables are on time and on budget.
• Perform training and knowledge sharing with peers.
• Perform customer core team training.
• Keep up on skill/certifications for new or enhanced products.
• Obtain certification in an area outside core competency.

Skills

Project management

Technical background

Communication skills

Travel up to 100%

Customer-centric

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

Epicor ERP

Job description

Duties & Responsibilities

• Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.
• Interact with members of cross-functional teams.
• Assist Project Manager in determining direction, timelines, schedules and activities for an area of the project.
• Establish solid working relationships throughout the Epicor and Customer organizations.
• Possess accurate estimating skills for various project tasks.
• Ensure all deliverables in area of responsibility is delivered on time and on budget.
• Perform training and knowledge sharing with peers.
• Perform customer core team training.
• Keep up on skill / certifications for new or enhanced products.
• Obtain certain level of certification in an area outside of core competency.

Knowledge, Skills & Abilities

• Ability to meet utilization targets and completes project deliverables on time
• Project management skills and strong technical background are required
• Ability to perform work plans, identify resource requirements, establish priorities for available
• resources and monitor the performance of project tasks
• Customer centric, results oriented, self-starter and able to work independently.
• Strong listening, verbal and written communication skills, including virtual presentations.
• Expertise in all core modules of the software
• Demonstrated knowledge across industry verticals
• Ability to travel up to 100%

Qualifications

• 7+ years applicable manufacturing , supply chain , and/or manufacturing accounting experience, and/or demonstrated success/knowledge
• 5+ years of consulting experience preferred
• Bachelor's degree preferred (or equivalent experience)
• Ongoing technical certifications to keep up with industry

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range: Minimum: 69,295.65 EUR Maximum: 117,802.60 EUR The salary range indicated reflects the compensation band for this role at Epicor. Actual placement within the range will be determined based on the candidate's skills, experience, and qualifications. This range applies to the specific country of hire.