Epicor Eclipse ERP Admin

Granite City Electric Supply Co., Inc; Chicopee (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Competitive health benefits

Employee assistance program

Job summary

Granite City Electric Supply Co., Inc is seeking an Epicor Eclipse ERP Administrator to develop and optimize the ERP system. This role is crucial for supporting organizational goals and integrating with business applications.

The ideal candidate has 3+ years of ERP administration experience, strong communication skills, and the ability to evaluate and improve ERP systems. Benefits include a 401(k) match and health reimbursement opportunities, ensuring a competitive work environment.

Qualifications

• 3+ years of experience with ERP administration.
• Understanding of Eclipse file structure and reporting.
• Experience supporting Epicor Eclipse companion products preferred.

Responsibilities

• Provide day‑to‑day technical support and troubleshooting for end users.
• Collaborate with key stakeholders to understand strategic priorities.
• Evaluate Eclipse and identify improvement opportunities.

Skills

ERP administration

Communication skills

Problem-solving

Job description

Company Overview

Granite City Electric Supply has been the area’s premier electrical distributor for over 100 years, serving electrical contractors and residential, commercial and industrial customers across Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Connecticut. With more than 30 branches, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

Benefits

The company offers a 401(k) match and profit sharing, competitive health benefits with telehealth, up to $450 in health & wellness reimbursement, an employee assistance program and referral incentives.

Position Summary

The Epicor Eclipse ERP Administrator will develop, implement, and optimize the Eclipse ERP system to support the organization’s strategic goals, combining technical expertise with strong business acumen to ensure effective system utilization and integration with other business applications.

Responsibilities

• Provide day‑to‑day technical support and troubleshooting for end users, ensuring effective utilization of Eclipse and adherence to best practices.
• Collaborate with key stakeholders, department leads, and IT teams to understand strategic priorities and support the development and execution of Eclipse strategy.
• Evaluate Eclipse and identify improvement opportunities, customizations, and integrations to meet evolving needs.
• Lead and evaluate the full lifecycle of Eclipse projects, from requirements gathering and system design to implementation, testing, and ongoing support.
• Design and configure Eclipse modules, workflows, and interfaces based on business requirements.
• Create and update documentation related to the ERP, business processes, and companion products/third‑party integrations.
• Collaborate with cross‑functional teams to integrate Eclipse with other business applications (e.g., CRM, eCommerce, WMS, Payables).
• Provide ongoing maintenance and analysis to ensure optimal performance and sustainability of Eclipse.
• Offer general end‑user IT support and training as needed.

Requirements

• 3+ years of experience with ERP administration.
• Understanding of Eclipse file structure and reporting (strongly preferred).
• Experience supporting Epicor Eclipse companion products (preferred).
• Strong writing and communication skills.

Nice-to-haves

• Business analysis skills to analyze processes and requirements.
• Strategic thinking to align ERP with long‑term goals.
• Project management proficiency to plan and execute ERP projects.
• Change management knowledge for managing organizational change.
• Excellent communication and collaboration skills.
• Strong problem‑solving abilities to troubleshoot and optimize performance.
• Business process improvement skills to identify opportunities for streamlining.

Equal Employment Opportunity

We are an equal opportunity employer. Disabled/Veterans. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.