Senior Immunology Patient Access & Enrollment Strategy Lead

Caraway Therapeutics, Inc.; United States; Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Comprehensive benefits (medical,Dental

Vision, 401(k) and paid holidays

Job summary

Merck & Co., Inc. in the United States is seeking an Associate Director, US Marketing Immunology, Patient Access & Enrollment Strategy Lead to shape access, enrollment, and time-to-therapy strategy for the Immunology Patient Support Program portfolio.

This hybrid role collaborates with cross-functional teams to design program requirements, eligibility, and go-to-market readiness, ensuring a high-quality patient experience and compliant access pathways.

Qualifications

• 7+ years of experience in the pharmaceutical/biotechnology industry, patient support, market access, patient experience, brand marketing, or related functions.
• Experience shaping strategy for complex patient support programs, specialty products, or services across the patient and provider journey.
• Demonstrated ability to translate patient, provider, market, and operational insights into clear strategic requirements and recommendations.
• Experience leading cross-functional initiatives and influencing without direct authority in a matrixed organization.
• Strong communication, problem-solving, strategic planning, and stakeholder-management skills.
• Demonstrates high degree of integrity and ethics; growth mindset.

Responsibilities

• Own the Immunology patient access and enrollment strategy across the support journey from intake through enrollment and continuity of access.
• Define enrollment criteria for patients and providers across channels, including fax, web forms, portals, and digital workflows.
• Shape enrollment forms, authorization, and consent requirements with stakeholders.
• Design hand-offs and experience principles across hub, specialty pharmacy, nursing, field support, and communications.
• Provide strategic input into reimbursement-support services including benefits verification and prior authorization support.
• Own brand strategy and go-to-market readiness for Quick Start and Bridge programs with cross-functional partners.
• Translate brand and patient-journey needs into clear business requirements for implementation teams.
• Partner with Data Strategy to define success measures and use insights to improve access and enrollment.
• Support launch and lifecycle readiness by aligning stakeholders on access decisions and risks.
• Bring outside-in perspective to inform evolution of Immunology patient support programs.

Skills

Adaptability

Advertising Campaign Development

Agile Methodology

Clinical Care

Corporate Ethics

Creative Campaign Development

Critical Success Factors

Decision Making

Ethical Standards

Legal Document Review

Liaison Work

Managing Ambiguity

Marketing Strategies

Marketing Strategy Implementation

Patient Care

Patient Engagement

Patient Support

Patient Support Programs

People Leadership

Pharmaceutical Industry

Pharmaceuticals Marketing

Pharmaceutics

Pricing Strategies

Strategic Thinking

Values-Based Leadership

Education

Bachelor's degree or equivalent (BA/BS)

Job description

Merck & Co., Inc. in the United States is seeking an Associate Director, US Marketing Immunology, Patient Access & Enrollment Strategy Lead to shape access, enrollment, and time-to-therapy strategy for the Immunology Patient Support Program portfolio.

This hybrid role collaborates with cross-functional teams to design program requirements, eligibility, and go-to-market readiness, ensuring a high-quality patient experience and compliant access pathways.