Senior Identity & Access Engineer – Entra/AD, Zero Trust

Staples, Inc.; Framingham (MA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Inclusive culture with associate-led B

Flexible PTO (22 days)

Discounts, 401(k), wellness programs

Job summary

Staples, Inc. is seeking a Technical Analyst in Identity and Access Management to design, implement, and support enterprise Entra ID and AD environments. You will manage users, groups, OUs, policy enforcement, and identity lifecycle, aligning with Zero Trust principles.

The role emphasizes automation using PowerShell and Graph API, integration with cloud apps, and governance of privileged access. Strong collaboration across IT and security teams is essential.

Qualifications

• 2+ years of experience administering Microsoft Active Directory Domain Services, Microsoft Entra ID, and hybrid identity solutions.
• Experience managing Active Directory operations including object lifecycle, replication, Group Policy, trusts, and directory services.
• Experience with Conditional Access, MFA, Zero Trust identity controls, identity governance, role-based access controls, access reviews, entitlement management, and lifecycle workflows.
• 3+ years of experience with PowerShell scripting, automation, Microsoft Graph API integrations, and systems integration.
• Experience supporting modern authentication and identity protocols (OAuth, OpenID Connect, SAML, DNS, LDAP/LDAPS, Kerberos, TCP/IP).
• 5+ years of experience supporting enterprise identity, infrastructure, cloud, or directory services environments.
• Bachelor's degree in a related field or equivalent experience.

Responsibilities

• Design, implement, administer, and support Entra ID and Active Directory environments for reliability, security, and scalability.
• Manage users, groups, OUs, service accounts, Group Policy, replication, trusts, and identity lifecycle processes.
• Develop and maintain Conditional Access policies, MFA controls, passwordless authentication, and Zero Trust alignment.
• Lead troubleshooting and root cause analysis for directory, authentication, authorization, and access issues.
• Build and maintain automation using PowerShell, Graph API, and related technologies to improve efficiency and service quality.
• Contribute to AD upgrades, tenant transformations, migrations, governance enhancements, and hybrid identity initiatives.
• Integrate identity services with cloud, SaaS, and enterprise apps using modern authentication protocols and security standards.
• Monitor service health, performance, capacity, metrics, and security posture; drive remediation.
• Administer identity governance capabilities including access reviews, entitlement management, lifecycle workflows, and PAM.

Skills

Microsoft Entra ID

Active Directory

PowerShell scripting

Microsoft Graph API

Zero Trust

Identity governance

Privilege access management

OAuth

OpenID Connect

Education

Bachelor's degree in Computer Science or related field

Equivalent experience

Tools

Microsoft Entra Connect

Entra Cloud Sync

Git

Azure DevOps

Job description

Staples, Inc. is seeking a Technical Analyst in Identity and Access Management to design, implement, and support enterprise Entra ID and AD environments. You will manage users, groups, OUs, policy enforcement, and identity lifecycle, aligning with Zero Trust principles.

The role emphasizes automation using PowerShell and Graph API, integration with cloud apps, and governance of privileged access. Strong collaboration across IT and security teams is essential.