Senior IBM i Systems Support Engineer

Park Place Technologies; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Park Place Technologies is hiring a Sr. Technical Support Engineer to manage customer projects on IBM i platforms. The role focuses on ensuring customer requirements are met and includes responsibilities like overseeing project tasks, performing installations, and delivering timely updates.

Ideal candidates will possess over 7 years of relevant experience, strong technical skills in IBM i systems, and the ability to communicate effectively with clients and stakeholders.

Qualifications

• 7-10+ years of experience in a technical support engineering role.
• Proficiency in MS Office applications.
• Experience leading technical support teams.

Responsibilities

• Own project-related tasks and implement solutions for the IBM i platform.
• Deliver projects in line with customer requirements and timelines.
• Perform physical onsite installations of IBM Power servers.
• Complete IBM i system migrations.
• Provide timely project updates and translate technical information.

Skills

IBM Power Hardware infrastructure expert

IBM i O/S troubleshooting

SAN replication/Switch configuration

Effective communication skills

Strong problem-solving skills

Experience in presales

Ability to work under pressure

Experience in ITIL environments

Job description

Park Place Technologies is hiring a Sr. Technical Support Engineer to manage customer projects on IBM i platforms. The role focuses on ensuring customer requirements are met and includes responsibilities like overseeing project tasks, performing installations, and delivering timely updates.

Ideal candidates will possess over 7 years of relevant experience, strong technical skills in IBM i systems, and the ability to communicate effectively with clients and stakeholders.