Senior IAM & PAM Leader for Non-Human Identities

PNC; Highland (TX); On-site; USD 146,000 - 299,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Job summary

PNC is seeking a Senior Identity & Access Management leader to manage day-to-day operations across IGA, PAM, and Agentic AI identities. Based in multiple U.S.

locations, the role focuses on strengthening operational performance, audit readiness, and identity-risk visibility within a regulated enterprise. Responsibilities include overseeing identity lifecycle processes, access provisioning and deprovisioning, certifications, and remediation, while driving automation and governance improvements

Qualifications

• 10+ years of progressive IAM, cybersecurity, information security, or related technology experience.
• Experience in Fortune 100 or similarly large, highly regulated organization.
• Experience managing IAM operations across IGA, identity lifecycle management, access certifications, SoD, PAM, and remediation.
• Experience leading teams, service performance, operational risk, incidents, metrics, and cross‑functional dependencies.
• Working knowledge of governance for human and non-human identities, including service, application, machine, workload, or autonomous identities.
• Strong leadership, communication, problem-solving, and stakeholder-management skills.

Responsibilities

• Lead IAM service delivery, operational priorities, incidents, escalations, control deficiencies, and continuous improvement across IGA and PAM.
• Oversee identity lifecycle processes, access provisioning and deprovisioning, certifications, entitlement governance, SoD, and remediation.
• Drive privileged account governance, onboarding, lifecycle management, credential controls, access reviews, and reduction of standing privileged access.
• Establish operational processes for discovery, ownership, lifecycle, access governance, monitoring, review, and decommissioning of Agentic AI and other non-human identities.
• Ensure IAM processes meet cybersecurity, risk, regulatory, audit, and compliance requirements.
• Partner with business, technology, cybersecurity, risk, audit, compliance, cloud, application, and AI stakeholders to address control gaps and improve service delivery.
• Develop KPIs, KRIs, dashboards, governance reporting, and executive-level visibility into IAM operational health, identity risk, control effectiveness, and privileged-access exposure.
• Lead and develop an IAM operations team while advancing automation, standardization, accountability, and operational excellence.

Skills

IAM leadership

Team leadership

Regulatory compliance

Stakeholder management

Non-human identities

Education

Bachelor's degree

IAM certifications (CISSP/CISM)

Tools

Oracle Identity Governance

SailPoint

Saviynt

CyberArk

Microsoft Entra ID

Job description

PNC is seeking a Senior Identity & Access Management leader to manage day-to-day operations across IGA, PAM, and Agentic AI identities. Based in multiple U.S.

locations, the role focuses on strengthening operational performance, audit readiness, and identity-risk visibility within a regulated enterprise. Responsibilities include overseeing identity lifecycle processes, access provisioning and deprovisioning, certifications, and remediation, while driving automation and governance improvements