Senior IAM Operations Lead — Identity Services (Managed Services)

Deloitte France

Grand Rapids (MI)

On-site

USD 163,000 - 322,000

Full time

8 days ago
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Job summary

Deloitte France is seeking an Associate Vice President, IAM Managed Services to lead delivery, growth, and continuous improvement of large-scale IAM engagements. You will own outcomes across IGA, PAM, Access Management, and Directory Services while driving innovation and renewals for a diverse client portfolio.

The role requires strong leadership, cross-functional collaboration, and ability to mentor a large team across onshore and offshore delivery, with travel as needed.

Qualifications

  • 10+ years in Identity and Access Management with leadership experience.
  • Experience with managed services or IT operations leadership.
  • Bachelor's degree in a technical field.

Responsibilities

  • Lead end-to-end IAM managed services delivery across governance, PAM, access, and directory services.
  • Own service outcomes for blended delivery teams, including SLAs, KPIs, staffing, and client satisfaction.
  • Lead governance with executives, reporting, incident response, risk, and financial performance.
  • Drive automation and modernization across cloud, hybrid, and on-prem environments.
  • Lead account expansions, renewals, and RFP/RFI activities, including pricing and staffing models.

Skills

Identity and Access Management
Managed services leadership
SailPoint
Okta
Cybersecurity
Communication skills
Travel readiness

Education

Bachelor's degree in CS/InfoSec/Engineering

Tools

SailPoint
Okta
CyberArk
Microsoft Entra ID

Job description

Deloitte France is seeking an Associate Vice President, IAM Managed Services to lead delivery, growth, and continuous improvement of large-scale IAM engagements. You will own outcomes across IGA, PAM, Access Management, and Directory Services while driving innovation and renewals for a diverse client portfolio.

The role requires strong leadership, cross-functional collaboration, and ability to mentor a large team across onshore and offshore delivery, with travel as needed.

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