Senior Hybrid Cloud Network Operations Engineer

Avenga; Egypt (PA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Private health insurance

Well-being programs

Hybrid work models

Laptops and gear

Training and language classes

Social events

Great offices

Job summary

Avenga is seeking a Senior Cloud Network Operations Engineer to own customer-facing network services on public cloud infra. You will lead troubleshooting of complex connectivity issues, collaborate across engineering and support teams, and help ensure reliability of production environments.

The role requires deep networking expertise, cloud service knowledge, and incident management experience to maintain high availability and performance.

Qualifications

• Extensive professional experience in network engineering and operations.
• Advanced knowledge of TCP/IP, IP networking, routing and switching.
• Proven ability to configure, troubleshoot and resolve VPN-related issues.
• Strong expertise in firewalls and network security.
• Experience managing load balancing and DNS in production environments.
• Practical experience with at least one major public cloud platform, such as AWS, Azure, GCP, IBM Cloud etc.
• Understanding of cloud networking concepts, including VPCs/virtual networks, subnets, routing, security groups/network ACLs and private connectivity
• Advanced troubleshooting and fault isolation skills across network and cloud environments.
• Experience supporting customer-facing production environments and managing incidents.

Responsibilities

• Monitor and support customer-facing network services running on public cloud infrastructure.
• Troubleshoot network connectivity issues, incidents and service disruptions in production environments.
• Investigate network traffic flows and perform fault isolation across cloud and network infrastructure.
• Work with engineering and support teams to resolve technical issues and escalation complex incidents when needed.
• Follow operational procedures, runbooks and incident, change and problem management processes.
• Document troubleshooting steps, technical findings and actions taken.
• Learn and support new cloud services, technologies and operational processes.

Job description

Avenga is seeking a Senior Cloud Network Operations Engineer to own customer-facing network services on public cloud infra. You will lead troubleshooting of complex connectivity issues, collaborate across engineering and support teams, and help ensure reliability of production environments.

The role requires deep networking expertise, cloud service knowledge, and incident management experience to maintain high availability and performance.