Senior HVACR Technician & Technical Support Specialist
Ambient Enterprises
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Benefits offered by this job
Job summary
Ambient Enterprises is seeking an experienced HVACR Technical Support Specialist / Senior HVACR Technician to provide expert troubleshooting, repair guidance, and coaching to customers and field technicians in Dania Beach, FL.
The successful candidate will diagnose complex HVACR issues, interpret wiring diagrams, and mentor technicians with remote support by phone, video, and email. EPA Universal Certification is required; 3–5 years' experience plus NATE/OSHA certifications are preferred.
Qualifications
- 3 to 5 years of commercial HVACR service and troubleshooting experience.
- EPA Universal Certification required; NATE certification preferred.
- Ability to read wiring diagrams and service manuals; strong communication.
Responsibilities
- Provide advanced technical support to customers and technicians via phone, email, and remote platforms.
- Troubleshoot complex HVACR system issues and guide technicians through repair procedures.
- Coach and mentor field technicians on diagnostics, operation, and repair techniques.
- Conduct on-site field support and training as needed.
- Document cases and communicate resolutions effectively.
Skills
Education
Tools
Job description
Ambient Enterprises is seeking an experienced HVACR Technical Support Specialist / Senior HVACR Technician to provide expert troubleshooting, repair guidance, and coaching to customers and field technicians in Dania Beach, FL.
The successful candidate will diagnose complex HVACR issues, interpret wiring diagrams, and mentor technicians with remote support by phone, video, and email. EPA Universal Certification is required; 3–5 years' experience plus NATE/OSHA certifications are preferred.
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