Senior HVAC Technician - Top Pay & Career Growth

2240 Service Experts Heating & AC LLC; Chicago (IL); On-site; USD 66,700 - 85,000; Full time

Benefits offered by this job

Top pay with incentives

PTO 24 days

29 days after year 2

Career growth opportunities across the

Medical/Dental/Vision Insurance

Company mobile & tools

Training Academy

401(k) with match

Life insurance

Disability insurance

Supplemental benefits

Job summary

Service Experts Heating & Air Conditioning in Addison, IL is seeking an HVAC Service Technician to perform diagnostic and field service on residential and light commercial systems under minimal supervision. You’ll analyze problems, complete maintenance, deliver parts, and promote our services while maintaining high customer satisfaction.

Requires 4+ years’ HVAC experience, EPA/safety certs, and a valid driver’s license.

Qualifications

• High school diploma or GED with 4+ years’ experience in HVAC.
• Must have EPA and safety certifications.
• Valid driver’s license with clean driving record.
• Ability to lift up to 75 pounds and climb ladders.
• Excellent customer service and communication skills.

Responsibilities

• Works under minimal supervision to perform residential and/or light commercial service and maintenance calls.
• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.
• Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.
• Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.
• Completes routine maintenance and equipment cleaning as needed or required.
• Responsible for delivery and removal of parts and equipment needed to complete service work.
• Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability.
• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.
• Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
• Represents the company professionally, honestly, and ethically in all business matters and activities
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
• Performs similar/other duties as needed or assigned
• Regular, reliable attendance

Skills

HVAC technical experience

EPA certification

Electrical troubleshooting

Reading wiring diagrams

Communication skills

Time management

Education

High school diploma or GED

Tools

HVAC diagnostic tools

Job description

Service Experts Heating & Air Conditioning in Addison, IL is seeking an HVAC Service Technician to perform diagnostic and field service on residential and light commercial systems under minimal supervision. You’ll analyze problems, complete maintenance, deliver parts, and promote our services while maintaining high customer satisfaction.

Requires 4+ years’ HVAC experience, EPA/safety certs, and a valid driver’s license.