Senior HVAC Service Technician - On-Call & Overtime

Constellation Energy; Glen Burnie (MD); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Sign-on bonus

401(k) with company match

Employee stock purchase program

Medical, dental and vision benefits

Wellness program

Paid time off

Job summary

Constellation Energy in Glen Burnie, MD seeks a Senior HVAC Service Technician to inspect, diagnose, and repair residential HVAC equipment and water heaters, ensuring work is performed safely and in line with codes. You will provide quality service to homeowners and document activities throughout each job.

Responsibilities include preventive maintenance, assisting with sealed system work, clear communication with customers, on-call duties, and maintaining tools and vehicles.

Qualifications

• 4 years of HVAC work experience and 1 year related experience.
• All required State licensing.
• EPA-608 Certification, Type 2 or higher.
• Excellent verbal and written communication.
• Proven customer service skills.
• Advanced knowledge of HVAC tools and materials.
• Advanced skills in servicing appliances and HVAC equipment.
• Advanced skills in servicing gas and electric water heaters.
• Advanced sales skills to promote all services offered by the company.
• Valid driver’s license and ability to meet driving standards.
• Ability to work weekends, holidays, and overtime.
• 5+ years of HVAC experience.

Responsibilities

• Perform preventive maintenance on residential heating, air conditioning and ventilation equipment.
• Assist in sealed system HVAC, water heaters, or advanced appliance repair as part of training.
• Provide exceptional customer service and communicate clearly with homeowners regarding work performed.
• Complete all required documentation, including service tickets, time logs, and material usage.
• Be on-call and respond to emergency situations.
• Maintain company vehicles, tools, and equipment in good condition.
• Adherent to all safety protocols and company policies.

Skills

Customer service

Communication

Safety compliance

On-call readiness

Time management

Education

EPA-608 Certification

State license

Tools

HVAC tools

Water heater tools

Job description

Constellation Energy in Glen Burnie, MD seeks a Senior HVAC Service Technician to inspect, diagnose, and repair residential HVAC equipment and water heaters, ensuring work is performed safely and in line with codes. You will provide quality service to homeowners and document activities throughout each job.

Responsibilities include preventive maintenance, assisting with sealed system work, clear communication with customers, on-call duties, and maintaining tools and vehicles.