Senior HVAC Service Technician - Diagnostics & Maintenance

Service Experts; Salem (VA); On-site; USD 36,000 - 45,000; Full time

Job summary

Service Experts is seeking a skilled HVAC technician to perform diagnostic and service work on residential and light commercial systems. You will diagnose, repair, and maintain equipment, promote product services, and ensure high customer satisfaction.

The role requires navigating customer calls, coordination with dispatch, and maintaining stock in company vehicles. Applicants should have 4+ years' HVAC experience, a High School diploma/GED, and EPA safety certifications.

Qualifications

• High school diploma or GED with HVAC training and 4+ years’ experience.
• EPA and safety certifications required.
• Ability to read wiring diagrams and troubleshoot electrical, refrigerant and duct systems.
• Valid driver's license with acceptable driving record.

Responsibilities

• Perform residential and light commercial service and maintenance calls.
• Diagnose, analyze, and resolve customer problems in a courteous, timely manner.
• Promote products and services to customers.
• Communicate with dispatch to provide accurate status on calls.
• Ensure company vehicles, tools, and parts are stocked and accounted for.

Skills

HVAC troubleshooting

Reading wiring diagrams

Balancing airflow

Customer service

Education

High school diploma/GED

Tools

HVAC testing instruments

Job description

Service Experts is seeking a skilled HVAC technician to perform diagnostic and service work on residential and light commercial systems. You will diagnose, repair, and maintain equipment, promote product services, and ensure high customer satisfaction.

The role requires navigating customer calls, coordination with dispatch, and maintaining stock in company vehicles. Applicants should have 4+ years' HVAC experience, a High School diploma/GED, and EPA safety certifications.