Senior HVAC Product Training Lead: Technical Expert

Lg-Electronic; Westborough (MA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

No-cost premiums for employee health

401(k) with company match

Generous paid time off

Performance incentives

Parental leave

Life and disability insurance

Job summary

LG Electronics is seeking a Senior Product Training Lead to combine advanced HVAC technical instruction with leadership of product-focused training development. This role oversees instructor-led courses, hands-on activities, e-learning, and digital resources to support product introductions.

The position partners with Product Management, Engineering, and Content Development to ensure accurate, effective training and readiness for launches, with travel up to 50% and a focus on the LG Training

Qualifications

• 10+ years HVAC industry experience with training, service, product support, or content development.
• 3–5 years hands-on experience with VRF, ductless, and/or residential and light commercial HVAC systems.
• Proven ability to deliver technical training and develop clear, practical instructional materials and hands-on exercises.
• Experience with product testing, technical evaluations, or new product introductions; ability to interpret installation/service manuals, electrical schematics, piping diagrams, and controls sequences.

Responsibilities

• Lead technical training for LG HVAC products and develop curricula, presentations, instructor guides, student materials, hands-on exercises, and knowledge assessments.
• Coordinate with Product Management, Engineering, and Field Teams to identify training needs and establish readiness for product launches.
• Develop and support Train-the-Trainer activities; communicate product updates and provide technical direction to instructors across LG and Associate Academies.
• Deliver instructor-led, hands-on, and virtual training covering LG product applications, safety, installation, commissioning, maintenance, troubleshooting, and repair.

Skills

Technical training

Curriculum design

Cross-functional collaboration

Training delivery

Education

HVAC-related degree

Associate/Bachelor's in HVAC

Tools

VRF systems

Ductless systems

Residential HVAC

Job description

LG Electronics is seeking a Senior Product Training Lead to combine advanced HVAC technical instruction with leadership of product-focused training development. This role oversees instructor-led courses, hands-on activities, e-learning, and digital resources to support product introductions.

The position partners with Product Management, Engineering, and Content Development to ensure accurate, effective training and readiness for launches, with travel up to 50% and a focus on the LG Training