Senior HVAC Field Service Supervisor | Competitive Pay

Crete United; Fargo (ND); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (

401(k) with 4% company match

Company vehicle with fuel card

Paid training and certification

Overtime pay

Relocation assistance

Paid time off and holidays

Job summary

Crete United is seeking a Field Service Supervisor to lead and coordinate daily HVAC field operations in Davenport, IA. This on-site role requires hands-on technical leadership, scheduling mastery, and a focus on safety and service quality.

You will mentor technicians, review service work, and ensure accurate documentation while driving efficiency and customer satisfaction across commercial and industrial projects.

Qualifications

• 5+ years of commercial or industrial HVAC service experience.
• EPA Universal Certification.
• Iowa HVAC License or ability to obtain within probation.
• Valid driver’s license with clean driving record.
• Ability to pass a drug screening.

Responsibilities

• Lead, coordinate, and support daily field service operations for HVAC systems.
• Provide hands-on technical support and guidance to service technicians.
• Oversee service calls, preventive maintenance, installations, and warranty work.
• Coordinate technician schedules, workloads and priorities to meet customer needs.
• Monitor progress, service quality, labor efficiency, and safety standards.
• Assist with diagnosing HVAC and refrigeration systems including chillers, boilers, RTUs, VRF, and VAV.
• Communicate with customers, project managers, and internal teams to resolve issues and maintain relationships.
• Mentor technicians through on-the-job training and feedback.
• Ensure accurate service documentation and reporting.
• Identify opportunities to improve service efficiency and customer satisfaction.

Skills

Leadership & mentoring

Troubleshooting

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Crete United is seeking a Field Service Supervisor to lead and coordinate daily HVAC field operations in Davenport, IA. This on-site role requires hands-on technical leadership, scheduling mastery, and a focus on safety and service quality.

You will mentor technicians, review service work, and ensure accurate documentation while driving efficiency and customer satisfaction across commercial and industrial projects.