Senior Human Services Program Specialist - Peer Support

My Florida CFO; Florida; On-site; USD 43,000 - 89,000; Full time

Job summary

Florida Department of Children and Families (DCF) is seeking a Senior Human Services Program Specialist to fill the 60006086 role. The position focuses on program planning within the SAMH and Patient Advocacy Services arena and requires strong collaboration across sections.

Ideal candidates will demonstrate independent judgment, attention to detail, and a proactive approach in a fast-paced environment. The role emphasizes compliance, data analysis, and stakeholder coordination in state

Qualifications

• Knowledge of social, economic, rehabilitation or health care service objectives.
• Ability to develop manuals, policies, procedures, standards and rules.
• Ability to plan, organize and coordinate work assignments.

Responsibilities

• Plans and conducts hospital wide activities and meetings; maintains records and reports.
• Promotes recovery concepts and peer support to patients; supports individualized treatment plans.
• Develops activities and materials to support wellness planning and community connections.
• Provides guidance to integrate department initiatives with service delivery.
• Schedules patient calls, court hearings, and virtual visits.
• Answers inquiries in Advocacy Call Center and assists with complaints and grievances.

Skills

Social/healthcare knowledge

Data analysis

Policy development

Education

Bachelor's degree in health/social/economic/rehabilitative programs

Master's degree substitution for 1 year experience

Job description

Florida Department of Children and Families (DCF) is seeking a Senior Human Services Program Specialist to fill the 60006086 role. The position focuses on program planning within the SAMH and Patient Advocacy Services arena and requires strong collaboration across sections.

Ideal candidates will demonstrate independent judgment, attention to detail, and a proactive approach in a fast-paced environment. The role emphasizes compliance, data analysis, and stakeholder coordination in state