Senior Human Services Case Manager - EI Caseworker II

Cumberland County, PA; Carlisle (Cumberland County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Retirement pension

Job summary

Cumberland County, PA is seeking a qualified professional to provide intake, evaluation, referral, and monitoring for children birth to three in the Early Intervention Program. The role involves coordinating services, maintaining records, and advocating for families within often travel-intensive settings.

The position requires a bachelor's degree in social welfare, compliance with required clearances, and the ability to work with diverse agencies and families in various environments.

Qualifications

• Bachelor's degree with a social welfare major.
• Must obtain and maintain clearances (PA State Police, FBI, PA Child Abuse, OIG).

Responsibilities

• Handle intakes for children and families; schedule evaluations for eligibility.
• Develop and coordinate Individualized Family Services Plans.
• Monitor and document services; maintain Pelican records.
• Screen and coordinate services to meet developmental needs.
• Advise families on rights and safeguards in EI programs.
• Travel to agencies, homes, and off-site locations; occasional evening commitments.

Skills

English language proficiency

Communication skills

Initiative and problem solving

Independent working

Confidentiality & records management

Education

Bachelor's degree in social welfare

Tools

Pelican system

Job description

Job Summary

This position provides intake, evaluation, referral, and monitoring services for children birth to three years of age who are being considered for/or enrolled in the Early Intervention Program.

Job Description

Department: MH/IDD/EI

Sub-Department: EI

Pay Grade: 111

FLSA Status: Non-Exempt

Employment Status: Full-Time

Reports to: Human Services Manager (EI)

Supervises: N/A

Job Summary

This position provides intake, evaluation, referral, and monitoring services for children birth to three years of age who are being considered for/or enrolled in the Early Intervention Program.

Essential Job Functions

• Conduct intakes with children(s) and families. Schedule evaluations for eligibility as required.
• Develops and coordinates Individualized Family Services Plans.
• Monitors services provided to families.
• Maintains records and documentation on all services provided via the Pelican system.
• Screens and/or coordinates services to assess children’s developmental needs.
• Ensures children and families receive appropriate services within the least restrictive environments and regulated timeframes.
• Interacts with children and families, external agencies, government departments, and outside service providers in regard to daily work duties.
• Advises parents of their rights and procedural safeguards in regards to Early Intervention services.
• Serves as an advocate for children and parents.
• Promotes safety within the family’s natural environment.
• Facilitates meetings with consumers, families, providers, etc. as required.
• Attends meetings, trainings, and in-services as required by regulation.
• Operates computer and software programs and other office equipment as necessary to carry out job duties. Uses laptop and/or MIFI regularly at meetings and off-site work.
• Performs other job related duties and support services as required.
• Travels frequently to agencies, individuals’ homes, or to other job-related duties.
• Some evening work (attendance at appointments, meetings, etc.) is involved in the performance of the job.

Education

Minimum Requirements to Perform the Work:

• A bachelor's degree with a social welfare major.
• Prior to employment, individual must receive clearances from: PA State Police, FBI, PA Child Abuse, and Office of Inspector General (OIG). Must maintain clearances throughout employment.

Work Experience

• Six months of experience as a Human Services Case Manager; OR Successful completion of the County Social Casework Intern program; OR A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency; OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Knowledge, Skills, And Abilities

• Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties.
• Must possess effective communication and interpersonal skills.
• Must possess initiative and problem solving skills.
• Must possess ability to function independently, have flexibility and the ability to work effectively with clients, co-workers and others.
• Must possess ability to maintain confidentiality in regard to client and staff information and records and program information.
• Must possess technical knowledge of operating personal computers and other office equipment with accuracy and reasonable speed, as necessary to carry out essential job duties.
• Must possess ability to make independent decisions when circumstances warrant such action.
• Must possess some knowledge of early intervention regulations, Act 212, budgeting and other Federal, State, and County rules and regulations.
• Must possess technical knowledge and special training and clinical expertise in handling early intervention situations and job duties.
• Must possess effective listening, counseling, and psychological skills in dealing with children, parents and providers.
• Must possess knowledge of and ability to interact effectively with other departments or agencies as needed.
• Must possess ability to practice organizational, good time and stress management skills, and to practice use of good judgment in assessing needs and services of clients.
• Must possess some knowledge of and ability to perform math functions and prepare required reports, budgets, and/or statistics.
• Must possess ability to skillfully resolve conflicts and negotiate effective resolutions.
• Must possess effective interpersonal skills in dealing with children, families, co-workers, agencies, therapists, physicians, etc.

Physical & Mental Demands

• Must possess ability to record, deliver and present information, explain procedures and follow instructions
• Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, driving, bending, twisting and reaching necessary to carry out job duties.
• Dexterity requirements range from simple to coordinated movements of fingers/hands; feet/legs; torso as necessary to carry out duties of job.
• Light work with lifting/carrying of objects with a maximum weight of twenty pounds.
• Must be in good general health.
• Must demonstrate emotional stability.
• Must be able to cope with the physical and mental stress of the position.
• Must be able to physically and mentally react quickly in the event of a disturbance or physical outbreak.
• Must be able to pay close attention to details and concentrate on work.

Work Environment

• Works indoors in adequate work space, lighting but with fluctuations in ventilation, and temperature.
• Works with average indoor exposure to noise, stress, and disruptions.
• Normal indoor exposure to dust/dirt.
• Works in conditions of potential outbursts or disruptive behavior of clients.
• Travels frequently to meet with consumers in various locations.
• Works in unpredictable locations where noise, stress, disruptions, dust and dirt can be above average (family homes).
• Works offsite at various locations several times per week in region assigned (home, park, library, etc.).

Company Description

Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.

We are always looking for talented, self-motivated individuals to join our team.

Technology Support/Issues With Applying

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at [e-mail] or Cumberland County Human Resources at [e-mail].

Email Confirmation

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Benefits

Medical Benefits

• Capital Blue Cross Medical Insurance
  • Health Savings Account
  • Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance

Retirement Benefits

• County Retirement Pension