Senior Human Services Case Manager - EI Caseworker II

US Lawns; Carlisle (Cumberland County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid Time Off

Educational assistance

Flexible Spending Account

Life Insurance

Job summary

County Human Services seeks a Human Services Case Manager to provide intake, evaluation, referral, and monitoring for children birth to three in the Early Intervention Program. You will coordinate services, document in the Pelican system, and advocate for families to ensure timely supports.

Role requires a bachelor’s degree in social welfare, state/federal clearances, and willingness to travel with occasional evening meetings. Strong communication and confidentiality are essential.

Qualifications

• Bachelor's degree in social welfare required.
• Clearances: PA State Police, FBI, PA Child Abuse, OIG; maintain clearance.
• Six months of Human Services Case Manager experience or acceptable alternatives.
• Knowledge of early intervention regulations and related state/federal rules.

Responsibilities

• Conduct intakes with children and families; schedule evaluations for eligibility.
• Develop and coordinate Individualized Family Services Plans.
• Monitor services and maintain records in Pelican system.
• Interact with families, agencies and providers; advocate for children and parents.

Skills

Intake coordination

Communication skills

Problem solving

Independent work

Education

Bachelor's degree in Social Welfare

Tools

Pelican system

Job description

Job Description

Department:MH/IDD/EI

Sub-Department: EI

Pay Grade:111

FLSA Status: Non-Exempt

Employment Status: Full-Time

Reports to: Human Services Manager (EI)

Supervises: N/A

Job Summary:

This position provides intake, evaluation, referral, and monitoring services for children birth to three years of age who are being considered for/or enrolled in the Early Intervention Program.

Essential Job Functions:

• Conduct intakes with children(s) and families. Schedule evaluations for eligibility as required.

• Develops and coordinates Individualized Family Services Plans.

• Monitors services provided to families.

• Maintains records and documentation on all services provided via the Pelican system.

• Screens and/or coordinates services to assess children’s developmental needs.

• Ensures children and families receive appropriate services within the least restrictive environments and regulated timeframes.

• Interacts with children and families, external agencies, government departments, and outside service providers in regard to daily work duties.

• Advises parents of their rights and procedural safeguards in regards to Early Intervention services.

• Serves as an advocate for children and parents.

• Promotes safety within the family’s natural environment.

• Facilitates meetings with consumers, families, providers, etc. as required.

• Attends meetings, trainings, and in-services as required byregulation.

• Operates computer and software programs and other office equipmentas necessary to carry out jobduties.Uses laptop and/or MIFI regularly at meetings and off-site work.

• Performs other job related duties and support services as required.

• Travels frequently to agencies, individuals’ homes, or to other job-related duties.

• Some evening work (attendance at appointments, meetings, etc.) is involved in the performance of the job.

Minimum Requirements to Perform the Work:

Education:

• A bachelor's degree with a social welfare major.

• Prior to employment, individual must receive clearances from: PA State Police, FBI, PA Child Abuse, and Office of Inspector General (OIG). Must maintain clearances throughout employment.

Work Experience:

• Six months of experience as a Human Services Case Manager;OR Successful completion of the County Social Casework Intern program;ORA bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency;ORAny equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Knowledge, Skills, and Abilities:

• Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties.

• Must possess effective communication and interpersonal skills.

• Must possess initiative and problem solving skills.

• Must possess ability to function independently, have flexibility and the ability to work effectively with clients, co-workers and others.

• Must possess ability to maintain confidentiality in regard to client and staff information and records and program information.

• Must possess technical knowledge of operating personal computers and other office equipment with accuracy and reasonable speed, as necessary to carry out essential job duties.

• Must possess ability to make independent decisions when circumstances warrant such action.

• Must possess some knowledge of early intervention regulations, Act 212, budgeting and other Federal, State, and County rules and regulations.

• Must possess technical knowledge and special training and clinical expertise in handling early intervention situations and job duties.

• Must possess effective listening, counseling, and psychological skills in dealing with children, parents and providers.

• Must possess knowledge of and ability to interact effectively with other departments or agencies as needed.

• Must possess ability to practice organizational, good time and stress management skills, and to practice use of good judgment in assessing needs and services of clients.

• Must possess some knowledge of and ability to perform math functions and prepare required reports, budgets, and/or statistics.

• Must possess ability to skillfully resolve conflicts and negotiate effective resolutions.

• Must possess effective interpersonal skills in dealing with children, families, co-workers, agencies, therapists, physicians, etc.

Physical & Mental Demands:

• Must possess ability to record, deliver and present information, explain procedures and follow instructions

• Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, driving, bending, twisting and reaching necessary to carry out job duties.

• Dexterity requirements range from simple to coordinated movements of fingers/hands; feet/legs; torso as necessary to carry out duties of job.

• Light work with lifting/carrying of objects with a maximum weight of twenty pounds.

• Must be in good general health.

• Must demonstrate emotional stability.

• Must be able to cope with the physical and mental stress of the position.

• Must be able to physically and mentally react quickly in the event of a disturbance or physical outbreak.

• Must be able to pay close attention to details and concentrate on work.

Work Environment:

• Works indoors in adequate work space, lighting but with fluctuations in ventilation, andtemperature.

• Works with average indoor exposure to noise, stress, anddisruptions.

• Normal indoor exposure todust/dirt.

• Works in conditions of potential outbursts or disruptive behavior ofclients.

• Travels frequently to meet with consumers in variouslocations.

• Works in unpredictable locations where noise, stress, disruptions, dust and dirt can be above average (familyhomes).

• Works offsite at various locations several times per week in region assigned (home, park, library, etc.).

Company Description

Mission Statement:

To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.

We are always looking for talented, self-motivated individuals to join our team.

Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance
  • Health Savings Account
  • Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance

Retirement Benefits:

• County Retirement Pension
  • 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
  • Fully vested after 5 years of credited service
  • Normal Retirement Options
    • Age 55 with 20 years of credited service
    • Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options

Paid Time Off:

• Vacation
  • 10 days per year, accrued per pay period (Non-Exempt)
  • 15 days per year, accrued per pay period (Exempt)
  • Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
  • 3 Personal days per year, pro-rated based on starting date
• Sick
  • 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
  • No waiting period to receive paid holidays

Additional Benefits:

• Educational Assistance
  • 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program
  • Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance