Senior Human Resources Manager - Rose Bowl

Compass Group USA; Pasadena (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Shopping Program

Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Levy engages Rose Bowl Stadium to lead HR staffing for events, develop recruitment plans, and manage onboarding for staff, volunteers, and contractors.

The role emphasizes union experience, high-volume recruiting, and strict compliance with I-9, ServSafe, and policy requirements. Collaboration with Regional HR drives retention and efficiency. On-site work for events is required.

Qualifications

• Minimum of 5–7 years of HR experience with union experience.
• Highly organized with keen attention to detail.
• Experience with high-volume recruitment.
• Experience managing a unionized workforce.
• Strong computer/database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub).

Responsibilities

• Develops and implements recruitment plans for Rose Bowl Stadium in partnership with food and beverage managers.
• Leads staffing for all food and beverage activations and manages onboarding for volunteers, temps, and contractors.
• Accurately reports on staffing levels pre- and post-events.
• Ensures all onboarding paperwork (I-9s, ServSafe, policy acknowledgements) is completed timely.
• Performs regular audits to verify compliance with Levy policies and applicable laws.
• Supports retention strategies in collaboration with Regional HR and oversees onboarding/orientation for new staff.

Skills

HR experience

Union experience

High volume recruitment

Audits

Communication skills

Attention to detail

Maturity

Self-starter

Tools

Smartsheets

Microsoft 365

Visier

Concur

PeopleHub

Job description

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Salary:75,000 to 85,000

Other Forms of Compensation:

Pay Grade:12

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

• Develops & implements recruitment plans for Rose Bowl Stadium in partnership with food and beverage department managers to maintain adequate staffing levels for stadium events such as legendary concerts, UCLA Football games, and Rose Bowl Football game.
• Leads staffing for all food and beverage activations. Develops a deep understanding of our internal staffing procedures including our volunteers, temp employees, & subcontractors.
• Accurately reports on all staffing levels, pre & post events.
• Ensures all Levy & legal standards, such as I-9's, Levy's Creating Legends, CA State food worker permits, policy acknowledgements, ServSafe, & all other required onboarding paperwork are completed in a timely manner.
• Conducts regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).
• In partnership with Regional HR, develops, implements, & supports a retention strategy for Levy.
• Oversees the entire onboarding & orientation for all new team members.
• Leads efforts around employee engagement at Rose Bowl Stadium.
• Oversees the timely & accurate completion of all team member timesheets in our ‘MyStaff’ time-keeping system.
• Leads our HR check-in team to maintain an efficient & welcoming employee check-in experience for all events.
• Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.
• Educates & supports managers in understanding & adhering to Rose Bowl's Collective Bargaining Agreement.
• Ensures all team member information is accurate & up to date within the 'PeopleHub' HRIS.
• Ensures the timely processing of all unemployment claims through Equifax.
• Ensures timely completion of all mandatory compliance-related training to managers & full-time staff.
• Analyzes performance data & generates reports related to headcount, demographics, retention & union required reports.
• Other duties & responsibilities as assigned by the Director of Operations.
• Minimum of 5 - 7 years of experience in Human Resources with previous union experience.
• Highly organized & operates with a keen attention to detail.
• Experience with high volume recruitment.
• Familiarity with performing audits.
• Previous experience managing a unionized workforce.
• High level of computer & database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub).
• Previous experience in either hospitality, food & beverage and sports & entertainment.
• Excellent communication skills & able to demonstrate a high degree of maturity.
• Proactive thinker - able to identify next steps.
• Highly motivated self-starter & a willingness to learn.
• Must be able & willing to work evenings, weekends, & holidays as dictated by the event schedule.
• Must be able to work early mornings or late evenings dependent on the event schedule.
• Must be able to work on-site at Rose Bowl Stadium.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.