Staffing Manager (On-Site) - Levi's Stadium

Levy Restaurants; Santa Clara (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Job summary

Levy Restaurants in Santa Clara, CA is seeking a Staffing Manager to oversee staffing operations for Concessions and NPO scheduling. You will manage recruitment, credentialing, training, and temporary workforce planning for event days.

The role emphasizes independent ownership of workforce processes, collaboration with HR, and partnerships with universities for recruitment efforts.

Qualifications

• 2+ years of staffing, recruiting, scheduling, or operations experience.
• Experience in high-volume or event-based environments preferred.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage complex credentialing processes with accuracy.
• Ability to make timely decisions in dynamic environments.

Responsibilities

• Support recruitment and own staffing plans within departments with managers.
• Coordinate with Concessions to identify staffing needs and candidate criteria.
• Source, screen candidates, and schedule interviews.
• Plan, organize, market and manage career fairs with HR.
• Monitor offers, background checks, and onboarding processes.
• Track candidates through talent pipeline and follow up as needed.
• Schedule orientation dates for physical paperwork with HR.
• Develop partnerships with local universities and high schools for recruitment.
• Communicate onboarding status with departments and HR.

Skills

Staffing

Recruiting

Scheduling

Operations

High-volume environments

Credentialing

Training

Communication

Tools

SmartSheets

Job description

Salary: 70,304 - 80,000

Levy Sector

Salary: 70,304 - 80,000 Location: Levi's Stadium - Santa Clara, CA

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Staffing Manager oversees and executes staffing operations, with a primary focus on Concessions and NPO scheduling, staffing coordination, credentialing, training, and recruitment. This role builds on staffing responsibilities by taking ownership of critical workforce processes and ensuring readiness for event operations.

The Staffing Manager operates with increased independence and accountability, supporting hiring efforts, supporting credential requirements, and continuing development in temporary workforce planning and strategy.

Key Responsibilities

• Support recruitment, Own staffing plans within departments in partnership with managers.
• Coordinate with the Concessions Department to identify staffing needs and candidate selection criteria.
• Sourcing, screening candidates, scheduling interviews.
• Partner with HR to, Plan, organizing, marketing and managing career fairs.
• Monitor job offers, background check status, assist with onboarding process.
• Tracking candidates through talent pipeline, follow up, push through and disposition candidates.
• Coordinate with HR on to scheduling orientation dates for physical paperwork.
• Develop partnerships with local Universities and High Schools for recruitment, onsite job fairs and job boards.
• Communicate with departments on candidates onboarding status.
• Utilize recruiting marketing tools such as Facebook Advertisement, LinkedIn, Craigslist etc.
• Reporting current status staffing levels utilizing the campus staffing matrix.
• Coordinate training dates and rental locations.
• Partner with HR team regarding New Hire Orientations
• Partner with HR team regarding Rehire Orientations
• Leverage SmartSheets to bridge the gap between HR and Departments.
• Identify ways to automate and eliminate redundancies and administrative items.

Non for Profit

• Sourcing, marketing, recruiting, onboarding and compliance of new and existing NPO groups.
• Manage event day NPO check-in, including set-up and breakdown of volunteer check-in area.
• Ensure volunteers complete required training prior to fundraising date (i.e. Creating Legends, Volunteer Handbook.
• Ensure uniform standards are followed by managing the distribution and return of uniforms.
• Distribute and communicate event-day details, including changes in policies or events.
• Partner with Concessions to communicate NPO scheduled groups and group size.

Temp Agency Management

• Monitor number of temps entering the stadium, ensuring not to exceed current labor orders.
• Assist Managing event day temp check-in and sign out, track temp assignments by department.
• Partner with Concessions to identify if temp support is needed and at what levels.
• Assist in process of reviewing invoices and dispute discrepancies
• Actively monitor agency performance on quality, show rates, fill rates and ensure temps follow uniform guidelines.

Job Requirements

• 2+ years of experience in staffing, recruiting, scheduling, or operations
• Experience in high-volume or event-based environments preferred
• Strong organizational, problem-solving, and communication skills
• Strong scheduling, coordination, and organizational skills
• High Level of Computer Literacy and proficiency.
• Ability to manage complex credentialing processes with accuracy
• Ability to make timely decisions in dynamic environments
• Excellent communication and collaboration skills
• High level of accountability and ownership
• Capable of walking and standing for long periods of time, especially on event days.
• Work in extreme weather conditions through the workday.
• Maintain flexible availability including evenings, weekends, venue event days, and holidays.
• Travel: Ability and willingness to travel as required.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.