Senior Human Resources Manager - Rose Bowl

Socket.dev; Pasadena (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, the disruptor in defining the sports and entertainment hospitality experience, is seeking a Human Resources professional to manage staffing for Rose Bowl Stadium events in Pasadena. You will oversee recruitment plans with department managers, ensure I-9, ServSafe, and related onboarding requirements are completed on time, and uphold Levy’s standards for a unionized workforce.

You will lead onboarding, employee engagement, timesheet accuracy, and retention programs in collaboration with

Qualifications

• Minimum of 5 - 7 years of experience in Human Resources with previous union experience.
• Highly organized & operates with a keen attention to detail.
• Experience with high volume recruitment.
• Familiarity with performing audits.
• Previous experience managing a unionized workforce.
• High level of computer & database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub).
• Previous experience in either hospitality, food & beverage and sports & entertainment.
• Excellent communication skills & able to demonstrate a high degree of maturity.
• Proactive thinker - able to identify next steps.
• Highly motivated self-starter & a willingness to learn.
• Must be able & willing to work evenings, weekends, & holidays as dictated by the event schedule.
• Must be able to work early mornings or late evenings dependent on the event schedule.
• Must be able to work on-site at Rose Bowl Stadium.

Responsibilities

• Develops & implements recruitment plans for Rose Bowl Stadium in partnership with food and beverage department managers to maintain adequate staffing levels for stadium events such as legendary concerts, UCLA Football games, and Rose Bowl Football game.
• Leads staffing for all food and beverage activations. Develops a deep understanding of our internal staffing procedures including our volunteers, temp employees, & subcontractors.
• Accurately reports on all staffing levels, pre & post events.
• Ensures all Levy & legal standards, such as I-9's, Levy's Creating Legends, CA State food worker permits, policy acknowledgements, ServSafe, & all other required onboarding paperwork are completed in a timely manner.
• Conducts regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).
• In partnership with Regional HR, develops, implements, & supports a retention strategy for Levy.
• Oversees the entire onboarding & orientation for all new team members.
• Leads efforts around employee engagement at Rose Bowl Stadium.
• Oversees the timely & accurate completion of all team member timesheets in our ‘MyStaff’ time-keeping system.
• Leads our HR check-in team to maintain an efficient & welcoming employee check-in experience for all events.
• Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.
• Educates & supports managers in understanding & adhering to Rose Bowl's Collective Bargaining Agreement.
• Ensures all team member information is accurate & up to date within the 'PeopleHub' HRIS.
• Ensures the timely processing of all unemployment claims through Equifax.
• Ensures timely completion of all mandatory compliance-related training to managers & full-time staff.
• Analyzes performance data & generates reports related to headcount, demographics, retention & union required reports.
• Other duties & responsibilities as assigned by the Director of Operations.

Skills

Union experience

High volume recruitment

Audits & compliance

Unionized workforce management

Excellent communication

Proactive mindset

Self-starter

Flexibility for events

Tools

Smartsheets

Microsoft 365

Visier

Concur

PeopleHub

Job description

Salary:75,000 to 85,000

Other Forms of Compensation:

Pay Grade:12

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Responsibilities

• Develops & implements recruitment plans for Rose Bowl Stadium in partnership with food and beverage department managers to maintain adequate staffing levels for stadium events such as legendary concerts, UCLA Football games, and Rose Bowl Football game.
• Leads staffing for all food and beverage activations. Develops a deep understanding of our internal staffing procedures including our volunteers, temp employees, & subcontractors.
• Accurately reports on all staffing levels, pre & post events.
• Ensures all Levy & legal standards, such as I-9's, Levy's Creating Legends, CA State food worker permits, policy acknowledgements, ServSafe, & all other required onboarding paperwork are completed in a timely manner.
• Conducts regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).
• In partnership with Regional HR, develops, implements, & supports a retention strategy for Levy.
• Oversees the entire onboarding & orientation for all new team members.
• Leads efforts around employee engagement at Rose Bowl Stadium.
• Oversees the timely & accurate completion of all team member timesheets in our ‘MyStaff’ time-keeping system.
• Leads our HR check-in team to maintain an efficient & welcoming employee check-in experience for all events.
• Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.
• Educates & supports managers in understanding & adhering to Rose Bowl's Collective Bargaining Agreement.
• Ensures all team member information is accurate & up to date within the 'PeopleHub' HRIS.
• Ensures the timely processing of all unemployment claims through Equifax.
• Ensures timely completion of all mandatory compliance-related training to managers & full-time staff.
• Analyzes performance data & generates reports related to headcount, demographics, retention & union required reports.
• Other duties & responsibilities as assigned by the Director of Operations.

Minimum requirements

• Minimum of 5 - 7 years of experience in Human Resources with previous union experience.
• Highly organized & operates with a keen attention to detail.
• Experience with high volume recruitment.
• Familiarity with performing audits.
• Previous experience managing a unionized workforce.
• High level of computer & database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub).
• Previous experience in either hospitality, food & beverage and sports & entertainment.
• Excellent communication skills & able to demonstrate a high degree of maturity.
• Proactive thinker - able to identify next steps.
• Highly motivated self-starter & a willingness to learn.
• Must be able & willing to work evenings, weekends, & holidays as dictated by the event schedule.
• Must be able to work early mornings or late evenings dependent on the event schedule.
• Must be able to work on-site at Rose Bowl Stadium.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.