HR Manager - Intuit Dome and Kia Forum

Compass Group USA; Inglewood (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Levy, part of Compass Group USA, seeks an HR Manager to support food and beverage operations at Intuit Dome and Kia Forum. You will manage employee relations, investigations, payroll-related concerns, and recruitment for a large hourly workforce in a fast-paced union setting.

The role requires strong organizational and communication skills, and the ability to partner with venue leadership to uphold policies and ensure compliant labor practices.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field preferred
• Three to five years of progressive HR experience
• Union and labor-relations experience strongly preferred
• Experience with large hourly, part-time, seasonal, or event-based workforce
• Knowledge of California employment practices and wage-and-hour requirements
• Proficiency with HR, payroll, scheduling, or timekeeping systems
• PHR/SHRM certifications preferred but not required

Responsibilities

• Serve as HR partner to food and beverage leaders at both venues.
• Provide guidance on employee relations, attendance, conduct, performance, and policies.
• Interpret and administer collective bargaining agreements with Director of HR.
• Support grievances, union meetings, information requests, and labor matters.
• Maintain relationships with employees, managers, union reps, and stewards.
• Conduct workplace investigations and document findings clearly.
• Review disciplinary actions for accuracy and consistency.
• Support high-volume recruiting, onboarding, and event staffing.
• Coach managers on performance, development, and documentation.
• Ensure compliance with employment laws and collective bargaining agreements.
• Monitor timekeeping, attendance, payroll concerns, and wage-and-hour practices.
• Assist with leaves, accommodations, and workers’ comp matters.
• Maintain confidential employee records and HR metrics.
• Support employee engagement, recognition, and inclusion initiatives.

Skills

Employee relations

Investigations

Recruiting

Performance mgmt

Compliance

Employee engagement

Education

Bachelor’s degree in HR/Business/Hospitality

Three to five years HR experience

Tools

HRIS/HRMS

Payroll systems

Microsoft Office

Job description

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

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Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

Job Summary

The Human Resources Manager supports food and beverage operations at Intuit Dome and Kia Forum. Reporting to the Director of Human Resources, this position provides day-to-day HR support in employee and labor relations, investigations, recruiting, performance management, compliance, and employee engagement.

The ideal candidate is approachable, organized, solutions-oriented, and comfortable supporting a large, diverse workforce in a fast-paced union environment.

• Serve as an HR partner to food and beverage leaders at both venues.
• Provide guidance on employee relations, attendance, workplace conduct, performance management, corrective action, and company policies.
• Interpret and administer collective bargaining agreements in partnership with the Director of HR.
• Support grievances, union meetings, information requests, and other labor-management matters.
• Maintain productive relationships with employees, managers, union representatives, and shop stewards.
• Conduct timely and thorough workplace investigations and prepare clear documentation and findings.
• Review disciplinary actions for accuracy, consistency, and compliance.
• Support high-volume recruiting, job fairs, onboarding, orientation, and event staffing.
• Coach managers on performance expectations, employee development, and documentation.
• Support compliance with federal, state, and local employment laws, company policies, and collective bargaining agreements.
• Monitor timekeeping, attendance, meal periods, overtime, payroll concerns, and other wage-and-hour practices.
• Assist with leaves of absence, accommodations, workers’ compensation, and return-to-work matters.
• Maintain accurate and confidential employee, investigation, discipline, and labor-relations records.
• Track HR metrics and identify trends related to turnover, staffing, attendance, employee relations, and compliance.
• Support employee engagement, recognition, retention, and inclusion initiatives.
• Provide HR coverage during events, including evenings, weekends, and holidays, as needed.
• Promptly escalation significant employee or labor relations concerns to the Director of HR.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• Three to five years of progressive HR experience.
• Union and labor-relations experience strongly preferred.
• Experience supporting food and beverage, hospitality, sports, entertainment, or other high-volume operations preferred.
• Knowledge of California employment practices, employee relations, investigations, performance management, and wage-and-hour requirements.
• Experience supporting a large hourly, part-time, seasonal, or event-based workforce is highly desirable.
• Proficiency with Microsoft Office and HR, payroll, scheduling, or timekeeping systems.
• PHR, PHRca, SPHR, SHRM-CP, or SHRM-SCP certification is preferred but not required.

Skills and Competencies

• Strong employee and labor relations skills.
• Effective investigation and documentation abilities.
• Sound judgment and discretion when handling confidential matters.
• Strong organization, coaching, conflict-resolution, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to build credibility with employees, managers, senior leaders, and union representatives.

Work Requirements

• Ability to work at both Intuit Dome and Kia Forum.
• Flexible availability, including some evenings, weekends, holidays, and event days.
• Ability to move throughout large venues, including kitchens, concession stands, clubs, suites, storage areas, offices, and employee workspaces.
• Regular in-person attendance is required.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acc accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.