Senior Human Resources Manager (Bilingual)

Mia Aesthetics; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Mia Aesthetics in Miami seeks a Senior Human Resources Manager to support leaders across multiple US states. With 10+ years of HR experience, you will report to the SVP, HR and guide a team of HR professionals.

The role emphasizes investigations, employee relations, retention, leaves, accommodations, and performance management, with up to 10% travel. A bilingual English/Spanish capability is required, and healthcare industry background is preferred.

Qualifications

• 10+ years of HR experience supporting leaders across multiple US states.
• Healthcare industry experience preferred.
• Direct management experience overseeing HR professionals such as HRBPs or ER specialists.
• Bilingual in English and Spanish required.

Responsibilities

• Serves as SME to clinic leaders on HR disciplines including retention, leaves, accommodations, performance management, exits, and employee relations.
• Directly manages and coaches HR team members.
• Leads investigations and partners with stakeholders to drive resolutions in employee relations matters.
• Collaborates with the SVP, HR on multiple matters and communications with stakeholders.

Skills

HR leadership

Employee relations

Communication skills

Investigations

Policy implementation

Bilingual EN/ES

Problem solving

Education

Bachelor’s or Master’s degree in HR/Business

Job description

Description

We are looking for a Senior Human Resources Manager with 10+ years of HR experience supporting leaders at all levels and across multiple US states. The Senior Human Resources Manager will report to the SVP, HR. Prior HR experience in large- to medium-sized organizations, including the healthcare industry, is preferred.

Up to 10% travel required when business needs necessitate it.

Requirements

Duties & Responsibilities

• Serves as a subject matter expert to clinic leaders on core disciplines of HR, including retention, leaves, accommodations, performance management, exits, employee relations, in support of business needs
• Directly manages and provides leadership, coaching, and direction to Human Resources team members
• Navigates HR matters with exceptional attention to detail and excellence in analyzing issues, researching viable solutions, and driving effective solution implementation
• Applies sound judgment and methodical problem-solving skills to simple and complex people matters by identifying, evaluating, and leveraging relevant information to develop appropriate business guidance
• Demonstrates outstanding written and verbal communication skills, including excellent grammar, clarity, professionalism, and attention to detail in all communications and documentation
• When employee relations issues arise, leads investigations, documents accurate and thorough information, and successfully partners with stakeholders to drive appropriate resolutions; must demonstrate deductive and inductive reasoning when evaluating and debriefing on these matters
• Presents assignments and projects timely and accurately, displaying strong business acumen, HR knowledge, and communication skills
• Collaborates with the SVP, Human Resources on multiple matters, as appropriate
• Other duties as assigned

Education & Experience

• Bachelor’s or master’s degree in Human Resources, Business Administration, or a related field; a master’s degree is preferred
• 10+ years of Human Resources experience supporting leaders at all levels and across multiple US states
• Direct management experience overseeing Human Resources Business Partners, Employee Relations Specialists, or similar HR professionals
• Demonstrated ability to resolve simple to complex employee and organizational matters through thoughtful, methodical analysis and sound business judgment
• Outstanding grammatical writing skills and verbal communication skills
• Bilingual in English and Spanish required