Summary:Works closely with the Director, Human Resources providing advanced support in all functions within the HR department utilizing strategic thinking and a problem-solving approach on a daily basis.Essential Duties & Responsibilities:Acts as a back-up to the Director, Human Resources providing support and direction to employees, managers and team members when necessaryMeasures and tracks HR metrics and provides a detailed analysis explaining the overall impact these metrics have on the operations of the businessActively explores, communicates, and implements process improvement ideas and plans to enhance the effectiveness of the HR functionActs as a liaison between employees and management to communicate and enforce various HR policies, procedures, laws, standards and governmental regulationsActs as an integral part of the HR team providing assistance to fellow HR team members and strengthening the team approach toward a common goal and vision.Provides excellent customer service to all employees and managers ensuring employee questions, concerns, and suggestions are addressed accurately and timely.Has an active role in creating, implementing and maintaining the Employee Engagement Program, providing direction and assistance in relation to the Engagement Committee, Engagement Surveys, and Engagement Activities and Events.Responsible for positively influencing employee engagement and morale and recognizing and correcting patterns or trends that may have a negative effectGenerate routine and ad hoc reports from various employee relations systemsAssist with day-to-day transactional processes to enhance the HR teams overall performance in recruiting, onboarding, timekeeping, benefits and performance management.Maintain discretion and ensure proper handling while dealing with highly sensitive dataAdhere to ISO 9001 Quality, ISO 14001 Environmental, and OSHAS 18001 certification requirementsResponsible to maintain a safe working environment for all employeesOther duties as assignedRequired Skills/Abilities:Proficient in Microsoft Office Suite or related software; expert level knowledge preferredAbility to approach concepts with a strategic and insightful mindsetExcellent verbal and written communication skillsExcellent interpersonal, negotiation, and conflict resolution skillsExcellent organizational skills and attention to detail.Excellent time management skills with a proven ability to prioritize and meet deadlinesExcellent problem-solving skillsAbility to act with integrity, professionalism, and confidentiality.Thorough knowledge of employment-related laws and regulations.Education and Experience:High School Diploma or equivalent. Degree preferred in Human Relations, Human Resources, Business Administration or Business Management7+ years of experience in the HR field or related areaHR Certification preferredWorking Conditions / Physical Requirements:Typical office/factory environment with possibility of exposure to heat in production areasPrimary work in a climate-controlled office environmentEye/Hand coordination for more than 50% of the timeSitting at least 75% of the timeVisual strain for more than 50% of the timeListening, sitting, standing, stooping, walking, observing, grasping, pushing, pulling, and keyboardingOperates in a professional office environment using standard office equipment such as computer, photocopier and smartphoneRegular office hours are Monday through Friday. Occasional evening and weekend work may be required as job duties demandPlease submit your application via the ‘Apply’ button.