Senior Human Factors Engineer — Usability & AI/UX Leadership

Zebra-Technologies; Holtsville (NY); Hybrid; USD 97,000 - 145,000; Full time

Benefits offered by this job

Hybrid work

Healthcare benefits

Learning & development

Job summary

Zebra Technologies in Holtsville, NY, is seeking a Senior Human Factors Engineer to lead usability research across hardware, software, and AI-driven systems. You will collaborate with design, engineering, product management, and UX to develop contextual test protocols and translate findings into intuitive user experiences.

The role requires strong problem-solving, experience with HF tools, and a commitment to safe, transparent, user-centered solutions.

Qualifications

• Bachelor's or Master's in HCI, Human Factors, Cognitive Psychology, or equivalent.
• 5+ years of professional Human Factors experience.
• Hybrid onsite work in Holtville, NY with up to 20% travel.
• Strong usability testing, research, and data visualization skills.

Responsibilities

• Lead human factors research, usability testing across the design lifecycle.
• Collaborate with cross-functional teams to translate findings into design recommendations.
• Develop contextual test protocols and evaluate AI-driven systems applying human-centered frameworks.
• Mentor junior researchers and promote a human-centered design culture.

Skills

Human factors research

Usability testing

Data visualization

Strong communication

AI/ML familiarity

Python/R/ Matlab

Education

HCI / Human Factors degree

Tools

Python

R

Matlab

Biometrics tools

Job description

Zebra Technologies in Holtsville, NY, is seeking a Senior Human Factors Engineer to lead usability research across hardware, software, and AI-driven systems. You will collaborate with design, engineering, product management, and UX to develop contextual test protocols and translate findings into intuitive user experiences.

The role requires strong problem-solving, experience with HF tools, and a commitment to safe, transparent, user-centered solutions.