Human Factors Engineer Senior

Zebra-Technologies; Holtsville (NY); Hybrid; USD 97,000 - 145,000; Full time

Benefits offered by this job

Hybrid work

Healthcare benefits

Learning & development

Job summary

Zebra Technologies in Holtsville, NY, is seeking a Senior Human Factors Engineer to lead usability research across hardware, software, and AI-driven systems. You will collaborate with design, engineering, product management, and UX to develop contextual test protocols and translate findings into intuitive user experiences.

The role requires strong problem-solving, experience with HF tools, and a commitment to safe, transparent, user-centered solutions.

Qualifications

• Bachelor's or Master's in HCI, Human Factors, Cognitive Psychology, or equivalent.
• 5+ years of professional Human Factors experience.
• Hybrid onsite work in Holtville, NY with up to 20% travel.
• Strong usability testing, research, and data visualization skills.

Responsibilities

• Lead human factors research, usability testing across the design lifecycle.
• Collaborate with cross-functional teams to translate findings into design recommendations.
• Develop contextual test protocols and evaluate AI-driven systems applying human-centered frameworks.
• Mentor junior researchers and promote a human-centered design culture.

Skills

Human factors research

Usability testing

Data visualization

Strong communication

AI/ML familiarity

Python/R/ Matlab

Education

HCI / Human Factors degree

Tools

Python

R

Matlab

Biometrics tools

Job description

Overview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.Come make an impact every day at Zebra.What We're Looking For:The Human Factors Engineer, Senior evaluates and validates customer and end-user needs across hardware, software, and emerging technologies, including mobile, machine vision, robotics, automation, analytics, and AI-driven systems. This role will lead and evolve usability testing methods, protocols, and evaluations across the design lifecycle, including human-AI interaction assessments. This role requires strong problem-solving, design thinking, and human-centered advocacy to deliver safe, ethical, transparent, user-friendly, and best-in-class solutions that improve user experience, human well-being, and system performance.Essential Duties and Responsibilities:Lead and support human factors research, usability testing, and validation activities across the design lifecycle, from customer research and concept development through final evaluationCollaborate with industrial design, UX research, engineering, product management, and other cross-functional partners to understand use cases, plan studies, and translate findings into actionable design recommendationsDevelop contextual test protocols, select appropriate methodologies, and conduct independent evaluations using advanced human factors, usability, and mixed-methods research approachesEvaluate emerging technologies and AI-driven systems by applying human-centered frameworks that address usability, trust, cognitive load, transparency, safety, fairness, and responsible AI principlesAnalyze and communicate research findings through clear reports, presentations, metrics, and stakeholder readouts, including statistical analysis and human performance insights where appropriateContribute to brainstorming, concept refinement, and prototype evaluation to shape intuitive, effective, and user-centered product experiencesManage multiple research projects independently, establish milestones, maintain documentation, and ensure alignment with relevant human factors standards, best practices, and compliance needsMentor junior human factors and research professionals by sharing best practices, strengthening core skills, and promoting a human-centered design cultureKey Skills and Competencies:Experience in human-centered research for human-computer interaction or man-machine interaction related topicsDeep understanding of advanced HF physiological tools & methods (EMG/Goniometry/Biometrics). Can use advanced tools independentlyStrong skills in user research, usability testing, and data visualizationStrong communications skillsFamiliarity with AI/Machine Learning principles, explainability challenges, and how these technologies impact human cognitive load and decision-making desiredFamiliarity with scripting/programming for data manipulation, research applications and statistical analysis desired (e.g., R, Matlab, Python) is a plusMinimum Qualifications:Bachelors or Masters degree (preferred) in HCI, Human Factors, Cognitive Psychology or equivalent5+ years professional experience as a Human Factors EngineerMust be able to work hybrid onsite in Holtville, NY and travel up to 20%Equal Opportunity Employer:Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail] Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfConozca sus Derechos:https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdfWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail] .Pay Range:$96,800.00 - $145,200.00 AnnualIncentive Compensation:In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.Zebra Total Rewards:Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.Salary offered will vary depending on your location, job-related skills, knowledge, and experience.Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.Benefits:We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.Job Posting Statement:To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.AI Technology Statement:Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .