Senior Human-Centered Design & Process Innovator

Innovative Healthcare Informatics, LLC; Atlanta (GA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Innovative Healthcare Informatics, LLC is looking for a Human Centered Design and Process Improvement Consultant to enhance government services through user-focused methodologies and process improvement techniques.

The ideal candidate will have a strong background in human-centered design and be able to conduct stakeholder engagement while leading improvements across various programs and operational workflows. This role involves travel up to 50% for onsite activities.

Qualifications

• Five or more years in human-centered design or process improvement.
• Experience leading organizational change initiatives.
• Strong facilitation and communication skills.

Responsibilities

• Utilize methodologies to identify inefficiencies.
• Lead process mapping efforts for services.
• Conduct research to understand public service impacts.

Skills

Human-centered design

Process improvement

Stakeholder engagement

Analytical thinking

Education

Bachelor’s degree in relevant field

Tools

Mural

Figma

Lucidchart

Job description

Innovative Healthcare Informatics, LLC is looking for a Human Centered Design and Process Improvement Consultant to enhance government services through user-focused methodologies and process improvement techniques.

The ideal candidate will have a strong background in human-centered design and be able to conduct stakeholder engagement while leading improvements across various programs and operational workflows. This role involves travel up to 50% for onsite activities.