Human-Centered Design & Innovation Coordinator

Human Options; Irvine (CA); On-site; USD 70,000 - 76,000; Full time

Job summary

Human Options in Irvine, CA is seeking an experienced Human-Centered Design Coordinator to coordinate, facilitate, and strengthen organizational learning, innovation and survivor-centered experience across the agency. The HCD Coordinator ensures that Human-Centered Design principles are applied, operationalized, and integrated into programs, systems, and services, aligning teams and managing projects.

This central role supports the transition to an organization-wide approach to innovation, with

Qualifications

• Bachelor’s degree in Social Work, Public Health, Organizational Development, or related field.
• 1 year of experience with Human-Centered Design, design thinking, or innovation-related work preferred.
• 2 years of experience in project management or program support.
• 1 year of experience facilitating meetings, workshops, or group processes.

Responsibilities

• Coordinate and manage design sprints, pilot initiatives, and innovation workstreams across departments.
• Facilitate workshops, design sprints, and co-creation sessions with staff and survivors.
• Guide teams through structured problem-solving, ideation, and prototyping processes.
• Translate concepts and ideas into defined and clear actionable workplans.
• Develop and manage project timelines, deliverables, and accountability structures.
• Support staff in applying Human-Centered Design principles within their program areas.
• Monitor progress of pilots and initiatives to ensure alignment with organizational priorities.
• Track action steps and coordinate cross-department communication to ensure shared understanding and progress on innovation efforts.
• Partner with program leaders and executive leadership to align, support, and operationalize innovation initiatives with Strategic Priorities.
• Support relationship-building with internal teams and external stakeholders through co-creation processes.
• Ensure multi-audience feedback loops are implemented, sustained, and used to inform iterative program design.
• Ensure consistent follow-through on design sprints and pilot initiatives by tracking progress, identifying barriers, and coordinating next steps across teams.

Skills

Facilitation

Project coordination

Cross-functional collaboration

Stakeholder engagement

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Human Options in Irvine, CA is seeking an experienced Human-Centered Design Coordinator to coordinate, facilitate, and strengthen organizational learning, innovation and survivor-centered experience across the agency. The HCD Coordinator ensures that Human-Centered Design principles are applied, operationalized, and integrated into programs, systems, and services, aligning teams and managing projects.

This central role supports the transition to an organization-wide approach to innovation, with