Senior HRBP: Provider Onboarding & Ramp Leader

Duly Health and Care; Downers Grove (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Duly Health and Care seeks a Sr. Human Resources Business Partner to lead onboarding, ramp, and development for newly hired physicians and advanced practice providers.

Youwill guide from day one through two years to shareholder eligibility, partnering with physician leadership, HR, and the business. The role requires executive presence, healthcare HR experience, and the ability to build durable relationships across sites.

Qualifications

• Bachelor's degree required; Master's preferred.
• 10–12 years of progressive HR experience in healthcare.
• Experience designing onboarding, talent development, or employee lifecycle programs.
• Fast-paced environment experience; consulting healthcare experience preferred.
• Prior people-leadership or supervisory experience preferred.

Responsibilities

• Designs, manages, and continuously improves a comprehensive onboarding program for newly hired physicians and APPs, from offer acceptance through their first year.
• Facilitates orientation and coordinates the logistics of onboarding, including introductions to clinical leadership, staff, systems, and site operations.
• Provides continued assistance to new providers as they acclimate to the organization and, where applicable, the community during their transition or relocation.
• Conducts structured check-ins with new providers (e.g., at 30, 60, and 90 days, and at regular intervals through year two) to assess satisfaction, identify barriers, and surface opportunities for process improvement.
• Serves as point of contact for new providers during onboarding and ramp-up, resolving issues quickly and escalating as needed.
• Partners with physician and practice leadership to establish clear productivity milestones and timelines for ramp period.
• Monitors provider progress against productivity, panel-building, and integration targets; identifies and supports those behind schedule.
• Removes barriers to productivity (scheduling, staffing, credentialing, workflow) in collaboration with clinical and operational leadership.
• Provides regular reporting to leadership on onboarding and ramp progress across the provider population.
• Identifies trends and recommends improvements to onboarding, training, or support processes to accelerate time to full productivity.
• Owns and administers the end-to-end shareholder pathway process, ensuring milestones and communications are managed on schedule.
• Coordinates with cross-functional partners to complete governance steps required for shareholder transition.
• Tracks and reports on the pipeline of providers approaching shareholder eligibility.
• Builds trusted relationships with physicians and leadership and supports provider relations issues, developments, and events.
• Leads change management initiatives related to onboarding and provider experience.

Skills

Onboarding design

Talent development

Executive presence

Stakeholder management

HR policy guidance

Provider relations

Education

Bachelor's degree

Master's degree in HR or related field

Job description

Duly Health and Care seeks a Sr. Human Resources Business Partner to lead onboarding, ramp, and development for newly hired physicians and advanced practice providers.

Youwill guide from day one through two years to shareholder eligibility, partnering with physician leadership, HR, and the business. The role requires executive presence, healthcare HR experience, and the ability to build durable relationships across sites.