Senior HR Partner

shipbobinc; Bethlehem (Northampton County); On-site; USD 90,000 - 115,000; Full time

Job summary

ShipBob is seeking a Sr. HR Partner to serve as the People Team representative at the Bethlehem fulfillment center and hub, delivering full-cycle HR support to employees, managers, and directors in the region.

You will collaborate with business leaders to drive organizational effectiveness, engagement, and workforce planning at the site. You will partner with leadership to execute HR initiatives, lead recruiting events, onboard new hires, and manage employee relations in a fast-paced,

Qualifications

• Bachelor's degree in human resources or related field.
• 5+ years of Human Resources experience.
• Bilingual in English/Spanish.
• SHRM or SPHR Certification.
• Solid understanding of labor laws and regulations.
• Experience in a fulfillment center, warehouse, or manufacturing facility.
• Strong data interpretation and reporting skills.
• Ability to handle highly confidential information.
• Excellent presentation and communication skills.
• Proficient in MS Office and data-related tools.

Responsibilities

• Serve as the first point of contact for employees to resolve issues and conduct investigations with People Team Leadership, HRBPs, and Legal as needed.
• Maintain accurate HR records and ensure compliance via audits.
• Train, coach, and counsel managers on people matters.
• Partner with on-site staffing representatives to ensure proper staffing.
• Participate in recruiting events and conduct interviews for hourly roles.
• Facilitate onboarding and ensure proper paperwork and approvals.
• Conduct new hire check-ins and support culture initiatives.
• Support retention efforts with site leadership and GM.
• Manage performance processes including progressive discipline and PIP.

Skills

Bilingual English/Spanish

MS Office

Data analysis

Interpersonal communication

Education

Bachelor's degree in Human Resources or related

Tools

Excel

Job description

As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.

Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.

Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Shift: M-F, 3:00 pm- 11:00 pm

Location: 4779 Hanoverville Rd building 200, Bethlehem, PA 18020

Role Description:

The Sr. HR Partner is a hands‑on role that serves as the People Team representative within their assigned ShipBob Innovation (Fulfillment) Center and Hub location, tasked with providing full cycle Human Resources support to all employees, managers, and regional directors within the assigned location(s). In addition, you will work closely with our business leaders to execute HR initiatives and strategies to guide organizational effectiveness, employee engagement, workforce planning, and compliance within your assigned location. This role reports to the Manager, People Experience.

What you'll do:

• Serve as the first point of contact for employees to resolve issues and conduct investigations partnering with People Team Leadership, HRBPs, and Legal as needed.
• Maintain accurate and up-to-date human resource records and documentation, upholding compliance guidelines and regulations by performing periodic audits.
• Train, coach, and counsel managers on people matters.
• Partner with 3 rd party staffing agency on-site representative to ensure proper staffing.
• Participate in recruiting events and career fairs both onsite and offsite.
• Source, schedule, coordinate, and conduct new employee interviews for hourly roles.
• Facilitate new hire onboarding training and ensure new hires are processed correctly with all required paperwork and approvals being completed properly.
• Conduct new hire check-ins with all associates.
• Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs).
• Establish, plan, coordinate, and participate in employee retention efforts at assigned location(s) in partnership with site General Manager.
• Host employee office hours / open door hours
• Facilitate the smooth exit of employees by maintaining a consistent offboarding process to include acting as the HR representation during involuntary separation meetings and conducting exit interviews with voluntary separations.
• Track employee attendance and manage disciplinary write-ups.
• Participate in the progressive discipline and PIP process for associates within assigned location(s).
• Provide support and communication to employees regarding new People Team initiatives and programs.
• Present at site monthly town hall and start-up meetings.
• Monitor, address, and communicate key people metrics monthly with site leadership.
• Administer periodic employee satisfaction surveys and compile results as scheduled by the company.
• Provide training and resources to the onsite Leadership team.
• Partner with operations on worker's comp and return to work processes.
• Additional duties, projects, and responsibilities as necessary or assigned by the Manager, People Experience, Director, HR Business Partner and the People Leadership team.
• Additional duties and responsibilities as necessary.

What you'll bring to the table:

• Bachelor's degree in human resources or related degree and a minimum of 5 years of Human Resources experience.
• Bilingual in English/Spanish.
• SHRM or SPHR Certification.
• Solid understanding of Labor related laws and statutes.
• Prior experience working in a fulfillment center, warehouse, or manufacturing facility.
• Ability to understand and interpret data as well as the ability to make recommendations and take action utilizing that data.
• Must be able to manage highly confidential information.
• Able to work in a fast- paced, highly energized and open environment and work with all levels of management.
• Solid presentation and speaking skills to a wide range of group sizes.
• Must have stellar interpersonal skills (written and verbal).
• Proficient in using MS Office, Excel, and data related tools.
• Ability to work independently, requiring minimal direction.
• Ability to travel is required.

ShipBob believes in transparency while providing a competitive tot