Senior People Generalist

ShipBob, Inc.; South Dakota; Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Remote-first company with a hybrid, "0

Job summary

ShipBob, Inc. is seeking a Sr. People Generalist to provide full cycle HR support at the assigned Innovation Center and Hub. You will guide organizational effectiveness, employee engagement, workforce planning, and compliance within your location.

You will resolve employee issues, conduct investigations with the People Team, HRBPs, and Legal as needed, and maintain HR records with audits. This role reports to the Manager, People Experience.

Qualifications

• Bachelor’s degree in human resources or related degree and a minimum of 5 years of Human Resources experience.
• Solid understanding of Labor related laws and statutes.

Responsibilities

• Serve as the first point of contact for employees to resolve issues and conduct investigations.
• Maintain accurate and up-to-date human resource records and documentation; perform audits for compliance.
• Train, coach, and counsel managers on people matters.
• Partner with on-site staffing to ensure proper staffing.
• Participate in recruiting events and career fairs onsite and offsite.
• Facilitate new hire onboarding and ensure paperwork is completed correctly.
• Conduct new hire check-ins with associates.
• Present at site monthly town halls and start-up meetings.
• Monitor key people metrics with site leadership; report monthly.

Skills

Employee relations

People analytics

Coaching & counseling

Recruiting & onboarding

Disciplinary actions

Stakeholder management

Bilingual English/Spanish

HR communications

HR policy alignment

Education

Bachelor’s degree in human resources or related field

Tools

MS Office

Excel

HR data tools

Job description

• The Sr. People Generalist is a hands-on role that serves as the People Team representative within their assigned ShipBob Innovation (Fulfillment) Center and Hub location, tasked with providing full cycle Human Resources support to all employees, managers, and regional directors within the assigned location(s)
• In addition, you will work closely with our business leaders to execute HR initiatives and strategies to guide organizational effectiveness, employee engagement, workforce planning, and compliance within your assigned location. This role reports to the Manager, People Experience
• Serve as the first point of contact for employees to resolve issues and conduct investigations partnering with People Team Leadership, HRBPs, and Legal as needed
• Maintain accurate and up-to-date human resource records and documentation, upholding compliance guidelines and regulations by performing periodic audits
• Train, coach, and counsel managers on people matters
• Partner with 3rd party staffing agency on-site representative to ensure proper staffing
• Participate in recruiting events and career fairs both onsite and offsite
• Source, schedule, coordinate, and conduct new employee interviews for hourly roles
• Facilitate new hire onboarding training and ensure new hires are processed correctly with all required paperwork and approvals being completed properly
• Conduct new hire check-ins with all associates
• Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs)
• Establish, plan, coordinate, and participate in employee retention efforts at assigned location(s) in partnership with site General Manager
• Host employee office hours / open door hours
• Facilitate the smooth exit of employees by maintaining a consistent offboarding process to include acting as the HR representation during involuntary separation meetings and conducting exit interviews with voluntary separations
• Track employee attendance and manage disciplinary write-ups
• Participate in the progressive discipline and PIP process for associates within assigned location(s)
• Provide support and communication to employees regarding new People Team initiatives and programs
• Present at site monthly town hall and start-up meetings
• Monitor, address, and communicate key people metrics monthly with site leadership
• Administer periodic employee satisfaction surveys and compile results as scheduled by the company
• Provide training and resources to the onsite Leadership team
• Partner with operations on worker’s comp and return to work processes
• Additional duties, projects, and responsibilities as necessary or assigned by the Manager, People Experience, Director, HR Business Partner and the People Leadership team
• Additional duties and responsibilities as necessary

Benefits

• Remote-first company with a hybrid, flexible work environment
• Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
• Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
• Medical, dental, and vision insurance for employees and their dependents
• Short-term and long-term disability, and access to mental health resources
• 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
• Pet insurance through Nationwide
• Referral bonus program

Ability to travel is requiredAbility to understand and interpret data as well as the ability to make recommendations and take action utilizing that dataBilingual in English/SpanishAbility to work independently, requiring minimal directionSolid presentation and speaking skills to a wide range of group sizesProficient in using MS Office, Excel, and data related toolsAble to work in a fast-paced, highly energized and open environment and work with all levels of managementSHRM or SPHR CertificationMust have stellar interpersonal skills (written and verbal)Must be able to manage highly confidential informationBachelor’s degree in human resources or related degree and a minimum of 5 years of Human Resources experienceSolid understanding of Labor related laws and statutesPrior experience working in a fulfillment center, warehouse, or manufacturing facility