Senior HR Ops Leader – Global Data & Compliance

Acrisure Trade Credit; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee assistance program

Job summary

Acrisure is seeking a Senior HR Operations Specialist to join the Grand Rapids, MI team. The role delivers compliant HR operation services across the employee lifecycle, handling complex transactions and providing support to employees and managers.

You will partner with HRIS, HRBP, Talent, and Payroll to ensure accurate HR service delivery. The position covers onboarding, offboarding, data management, and reporting, with responsibilities spanning data standards, audits, and system optimization.

Qualifications

• Experience in HR operations and shared services.
• Strong stakeholder management and communication.
• Advanced data analysis and reporting skills.
• Proficiency with HRIS and payroll data handling.

Responsibilities

• Escalation point for complex HR Operations cases; own end-to-end processes.
• Lead onboarding, offboarding and lifecycle scenarios; manage international aspects.
• Define and maintain HR data standards, controls and audits.
• Oversee HR systems usage (Workday, ServiceNow) and SLAs.
• Lead HR reporting and MI, provide guidance to team members.
• Coordinate regulatory and audit readiness activities.

Skills

HR operations

Stakeholder mgmt

Data analysis

Excel

Workday

ServiceNow

Tools

Workday

ServiceNow

Excel

Job description

Acrisure is seeking a Senior HR Operations Specialist to join the Grand Rapids, MI team. The role delivers compliant HR operation services across the employee lifecycle, handling complex transactions and providing support to employees and managers.

You will partner with HRIS, HRBP, Talent, and Payroll to ensure accurate HR service delivery. The position covers onboarding, offboarding, data management, and reporting, with responsibilities spanning data standards, audits, and system optimization.