Senior HR Generalist

CRST The Transportation Solution, Inc; Cedar Rapids, Northern (IA, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

CRST The Transportation Solution, Inc. is seeking a Senior HR Generalist to partner with leaders and employees across the organization. You will independently manage complex employee relations matters, drive performance, and ensure compliance and risk mitigation.

This high-ownership role offers autonomy to lead investigations, support leaves (ADA, FMLA), calibrations, and succession planning, with travel as needed and a focus on improving onboarding and overall employee experience.

Qualifications

• Bachelor's degree in human resources, business, or a related field.
• Experience managing complex employee relations matters and investigations.
• Strong knowledge of employment law and compliance requirements.

Responsibilities

• Serve as primary HR point of contact for assigned business units.
• Independently manage complex employee relations matters including investigations and terminations.
• Collaborate on ADA, FMLA, and other leave-related matters.
• Drive performance review processes and ensure timely completion.
• Guide compensation programs in alignment with laws and policy.
• Lead talent assessments, calibration, and succession planning.
• Deliver HR training and onboarding improvements.
• Identify and implement process improvements in HR service delivery.
• Provide guidance on policy and minimize enterprise risk.

Skills

Employee relations

Policy compliance

Performance management

HR policy

Risk assessment

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Microsoft Office

Job description

About CRST
CRST The Transportation Solution is one of the nation's largest privately held transportation and logistics companies, delivering capacity solutions across truckload, brokerage, flatbed and specialized freight. With decades of experience and a network of operating companies serving customers across North America, CRST is built on a foundation of safety, integrity and commitment to the people and communities we serve.

The Opportunity
CRST is seeking a Senior HR Generalist to serve as a trusted partner to business leaders and employees across the organization. In this role, you'll independently manage complex employee matters, drive performance and keep the organization consistent, compliant and protected.

This is a high-ownership role for someone who thrives on variety, takes ownership without being asked and brings calm, clear judgment to difficult situations. You'll have the autonomy to manage complex employee relations, lead development initiatives and serve as CRST's internal subject matter expert on HR policy and employment law — with direct visibility across multiple business units.

How You'll Work

• Compensation: Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process
• Benefits: Comprehensive package including medical, dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts

What You'll Do

• Serve as the primary HR point of contact for assigned business units, providing generalist support and flexing to meet team needs
• Independently manage complex employee relations matters, including investigations, corrective action and terminations, while ensuring consistency and compliance
• Collaborate on ADA, FMLA and other leave-related matters
• Drive completion and quality of 90-day and annual performance reviews, holding leaders accountable for the process
• Execute and provide guidance on compensation programs in alignment with applicable laws, regulations and company policy
• Lead talent assessments, calibration sessions and succession planning efforts to place the right people in critical roles
• Deliver training on HR practices and leadership development while continuously improving onboarding and the overall employee experience
• Identify and implement continuous improvement initiatives within HR processes and service delivery
• Identify patterns and root causes in leadership performance and implement solutions that strengthen business unit outcomes
• Serve as a subject matter expert on CRST policy and employment law, ensuring timely and accurate case management to mitigate enterprise risk
• Travel as needed to support business needs

What You'll Bring

• Demonstrated experience independently managing complex employee relations matters, including investigations, corrective action and terminations
• Strong working knowledge of HR policies, employment law and compliance requirements with the ability to assess risk and ensure consistent application
• Proven ability to exercise independent judgment on complex issues with minimal supervision
• Experience driving performance review processes and holding leaders accountable for quality, consistency and completion
• Ability to communicate effectively with leaders and employees, including explaining sensitive or complex information

Going the Extra Mile

• A four-year degree in human resources, business administration or a related field
• SHRM-CP or SHRM-SCP certification
• Experience leading or influencing talent management, calibration, succession planning or workforce planning initiatives
• Demonstrated ability to coach leaders, identify patterns and implement solutions that improve leadership capability and business outcomes
• Experience identifying and leading continuous improvement initiatives within HR processes or service delivery
• Broad understanding of how HR programs integrate across multiple business units and impact organizational performance

Why CRST
CRST is celebrating 70+ years of grit, growth, and forward momentum — a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.

Core Values
Safety at the Core of All We Do — Integrity in Every Decision and Action — Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.

Qualifications

Preferred

Drivers License - Class C

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.