Senior HR Generalist

CRST The Transportation Solution, Inc.; Cedar Rapids (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Company-paid life and disability insurance

Paid time off and holidays

Parental leave

Employee discounts

Job summary

CRST The Transportation Solution, Inc. is seeking a Senior HR Generalist in Cedar Rapids, IA to manage employee relations and HR policy compliance. This role requires strong knowledge of HR practices, experience independently handling investigations and performance reviews, and effective communication skills. The successful candidate will lead talent assessments, provide training, and drive continuous HR improvement initiatives. CRST offers competitive compensation and a comprehensive benefits package including medical and retirement savings options.

Qualifications

• Proven ability to exercise independent judgment on complex issues with minimal supervision.
• Demonstrated experience in managing complex employee relations matters.
• Strong working knowledge of HR policies and employment law.

Responsibilities

• Serve as the primary HR point of contact for assigned business units.
• Manage complex employee relations matters including investigations.
• Drive completion and quality of performance reviews while holding leaders accountable.

Skills

Employee relations management

HR policy knowledge

Effective communication

Performance review processes

Education

Four-year degree in human resources or related field

SHRM-CP or SHRM-SCP certification

Job description

Overview

About CRST CRST The Transportation Solution is one of the nation’s largest privately held transportation and logistics companies, delivering capacity solutions across truckload, brokerage, flatbed and specialized freight. With decades of experience and a network of operating companies serving customers across North America, CRST is built on a foundation of safety, integrity and commitment to the people and communities we serve.

Cedar Rapids, IA

The Opportunity

CRST is seeking a Senior HR Generalist to serve as a trusted partner to business leaders and employees across the organization. In this role, you'll independently manage complex employee matters, drive performance and keep the organization consistent, compliant and protected.

This is a high-ownership role for someone who thrives on variety, takes ownership without being asked and brings calm, clear judgment to difficult situations. You'll have the autonomy to manage complex employee relations, lead development initiatives and serve as CRST's internal subject matter expert on HR policy and employment law — with direct visibility across multiple business units.

How You'll Work

• Location: Cedar Rapids, IA (1332 Edgewood Rd SW, Cedar Rapids, IA 52404)
• Compensation: Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process
• Benefits: Comprehensive package including medical, dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts

What You'll Do

• Serve as the primary HR point of contact for assigned business units, providing generalist support and flexing to meet team needs
• Independently manage complex employee relations matters, including investigations, corrective action and terminations, while ensuring consistency and compliance
• Collaborate on ADA, FMLA and other leave-related matters
• Drive completion and quality of 90-day and annual performance reviews, holding leaders accountable for the process
• Execute and provide guidance on compensation programs in alignment with applicable laws, regulations and company policy
• Lead talent assessments, calibration sessions and succession planning efforts to place the right people in critical roles
• Deliver training on HR practices and leadership development while continuously improving onboarding and the overall employee experience
• Identify and implement continuous improvement initiatives within HR processes and service delivery
• Identify patterns and root causes in leadership performance and implement solutions that strengthen business unit outcomes
• Serve as a subject matter expert on CRST policy and employment law, ensuring timely and accurate case management to mitigate enterprise risk
• Travel as needed to support business needs

What You'll Bring

• Demonstrated experience independently managing complex employee relations matters, including investigations, corrective action and terminations
• Strong working knowledge of HR policies, employment law and compliance requirements with the ability to assess risk and ensure consistent application
• Proven ability to exercise independent judgment on complex issues with minimal supervision
• Experience driving performance review processes and holding leaders accountable for quality, consistency and completion
• Ability to communicate effectively with leaders and employees, including explaining sensitive or complex information

Going the Extra Mile

• A four-year degree in human resources, business administration or a related field
• SHRM-CP or SHRM-SCP certification
• Experience leading or influencing talent management, calibration, succession planning or workforce planning initiatives
• Demonstrated ability to coach leaders, identify patterns and implement solutions that improve leadership capability and business outcomes
• Experience identifying and leading continuous improvement initiatives within HR processes or service delivery
• Broad understanding of how HR programs integrate across multiple business units and impact organizational performance

Why CRST

CRST is celebrating 70+ years of grit, growth, and forward momentum — a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.

Core Values

Safety at the Core of All We Do — Integrity in Every Decision and Action — Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.