Senior HR Business Partner

ServiceTitan; United States; Remote; CAD 137,000 - 206,000; Full time

Job summary

An established industry player is seeking a Senior HR Business Partner to join their dynamic People team. This role is pivotal in driving organizational success by scaling teams and enhancing workplace culture. The ideal candidate will bring extensive HR experience, particularly in strategic partnerships, and will thrive in a fast-paced, remote environment. Responsibilities include coaching leaders, managing change, and leveraging data to influence solutions. Join a company that values individuality and offers a supportive environment for growth and development, making a meaningful impact on both employees and the organization.

Benefits

Flexible time off

Comprehensive onboarding program

Leadership training

Company-paid medical, dental, and vision

RSP match

24/7 virtual healthcare

Parental leave

Adoption reimbursement

Financial planning tools

Qualifications

• 8+ years of HR business experience, ideally with 4+ years as a strategic partner.
• Experience with employee relations, organizational design, and performance management.

Responsibilities

• Provide strategic thought partnership and coaching to leaders.
• Build effective relationships and inspire a culture of accountability.
• Identify and drive organizational-wide opportunities and initiatives.

Skills

HR business experience

strategic HR business partner

employee relations

organizational design

performance management

talent development

business acumen

change management

Job description

Ready to be a Titan?

We’re looking for a Sr. HRBP to join our People team at ServiceTitan. In this role, you’ll partner closely with leaders and talent across select key functions within the organization as we focus on scaling the organization and everything that comes along with that. Driving impact for our customers is critical to our mission, but equally important is the environment and culture in which the teams operate to achieve those outcomes. The HRBP team plays a key role in our organization to achieve the extraordinary and the ideal candidate will contribute at both hands-on and strategic levels.

We are looking for someone who has been exposed to scaling teams in a fast-paced, remote environment while touching each step of the employee lifecycle. This position requires establishing yourself as a trusted and knowledgeable partner to your business teams, being proactive, curious and solutions-minded, and acting as an owner in everything you do. It requires a desire to roll up your sleeves and help make us even better at what we do for our next phase of growth.

What you'll do:

• Provide strategic thought partnership and coaching to our leaders in leading and scaling high performing, ambitious teams with business outcomes in mind.

• Coach and advise across all levels of the organization on a variety of components impacting our Titans; including change management, performance management, people and team dynamics, organizational design, rewards and recognition, and employee relations concerns.

• Build effective relationships while modeling and inspiring a culture of mutual accountability, grit, constructive collaboration, and high-quality ownership and execution of outcomes.

• Identify and drive organizational-wide opportunities and initiatives that scale impact and meaningfully add value to our Titans and teams.

• Lead, collaborate and execute with the broader People Ops team to roll out all key people programs and processes around compensation reviews, DEI, Total Rewards, and Learning & Development programs for your groups.

• Leverage data to identify themes and influence solutions.

What you'll need:

• 8+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a scaling environment.

• Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development.

• Experience supporting organizations based both remotely and internationally.

• Comfort in navigating complex situations and operating in a fast-paced, sometimes ambiguous environment. An ability to identify root issues and coach/influence leaders and employees.

• A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Canada is between $137,400 CAD - $206,000 CAD. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.