Senior HR Analytics, Systems Support Specialist

Jobtailor; Iowa (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor seeks an experienced HR Reporting Analyst to develop and maintain comprehensive HR dashboards using Workday data sources. You will ensure data integrity, support HR processes, and manage security and access controls across HR reports.

The role requires strong Excel skills and 5+ years in HR analytics, with proven ability to gather stakeholder requirements and translate them into actionable reporting solutions. Collaboration with HR Ops and vendors is essential.

Qualifications

• Bachelor’s degree or equivalent work experience present.
• Advanced Excel skills and data validation practices required.
• Strong knowledge of HR processes, HR data structures, and Workday functionality.

Responsibilities

• Develop, optimize, and maintain HR reports, dashboards, and metrics via Workday sources.
• Develop and maintain Workday reports and data extracts; support HR processes and documentation.
• Ensure alignment to data definitions and governance standards.
• Gather requirements, propose solutions, and communicate timelines and risks.
• Monitor data integrity and improve accuracy, auditability, and repeatability of outputs.
• Ensure reports and extracts follow access controls and confidentiality requirements; support audits.
• Provide functional HR system support with Workday administration and security maintenance.
• Serve as primary contact for HR systems inquiries and issue resolution.
• Lead testing and documentation of new procedures and enhancements; provide end-user training.
• Identify HR data security risks and work with leadership to mitigate them.
• Assist HR Operations with annual open enrollment and compensation setup/testing.
• Manage integration activities and vendor partnerships for custom needs.
• Maintain documentation, data dictionaries, and SOPs for reporting and HRIS support.
• Manage multiple deliverables on schedule.

Skills

HR reporting

HR analytics

Advanced Excel

Data validation

Data governance

Requirements gathering

Troubleshooting

Communication

Education

Bachelor’s degree or equivalent

Tools

Workday

Job description

Responsibilities

• Develop, optimize, and maintain standard and ad-hoc HR reports, dashboards, and metrics leveraging data sources provided via the Workday system.
• Develop and maintain Workday reports (e.g., custom reports, calculated fields) and data extracts; support the HR team in the maintenance of department processes and procedure documentation.
• Ensure alignment to data definitions and governance standards.
• Gather requirements from stakeholders, propose solutions, and communicate timelines and risks.
• Monitor data integrity, investigate discrepancies, and implement controls to improve accuracy, auditability, and repeatability of reporting outputs.
• Ensure reports and extracts follow access controls, confidentiality requirements, and applicable regulations; support audit requests as needed.
• Provide functional HR system support with a heavy focus on Workday support through system administration and configuration including maintenance of security and business processes.
• Serve as the primary contact for employees, vendors, and partners to the HR team for general HR systems inquiries, issues and requests including troubleshooting, resolution and documentation of root causes and preventive actions.
• Lead testing and documentation of new procedures, enhancements, and modifications to support the operation and the maintenance of HR systems and provide end‑user training.
• Identify and assess potential Human Resources data security risks. Work with HR leadership to mitigate issues.
• Assist HR Operations team with the setup and testing of the annual open enrollment and compensation processes.
• Manage integration activities, including monitoring, updating, and partnering with vendors to support custom integration needs.
• Maintain process documentation, report catalogs/data dictionaries, job aids, and standard operating procedures for reporting and HRIS support.
• Manage multiple deliverables and assignments on schedule.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum of 5+ years of experience in HR reporting/analytics, and HRIS/Workday system support.
• Advanced Excel skills (complex formulas, pivot tables, v-lookups, etc.) and strong data validation practices are required.
• Strong knowledge of HR processes, HR data structures, and Workday functionality, including reporting, business processes, security, and data governance.
• Demonstrated skill in report development, troubleshooting, testing, documentation, and data quality management.
• Excellent communication and organizational skills; ability to explain data and system concepts to non‑technical audiences.
• Experience gathering requirements and translating them into reporting deliverables and/or system solutions.
• Strong troubleshooting and customer support skills with a track record of managing multiple priorities and SLAs.
• Working knowledge of data privacy principles and role‑based access controls for HR data.