Senior HR Analytics & Insights Analyst

Capital One; Richmond (VA); On-site; USD 101,100 - 126,900; Full time

Job summary

Capital One seeks a Senior Business Analyst to leverage analytics, storytelling, and strategic thinking across PS&A HR. You will model and analyze data, guide pricing strategies for lending products, and support marketing and credit risk initiatives.

You’ll partner with IT, Sales, Operations and Finance to drive profitability and data quality in a fast-paced environment. Ideal candidates have 2+ years analyzing data, a quantitative degree (or MBA), and strong communication skills with a track

Qualifications

• At least 2 years of professional experience performing analysis.
• Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Responsibilities

• Analyze business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Model/analytics to assist new product and pricing strategies for various lending products
• Support direct-to-consumer marketing efforts for select products and strategic intent for products distributed through the retail channel
• Help build targeted insights to inform the design and development of new customer experiences and breakthrough technology and concepts designed to deliver on new go to market strategies
• Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• A proven track record of decision making and problem solving based on analytics; strong quantitative orientation and storytelling

Skills

Analytical thinking

Data storytelling

Business analysis

Decision making

Communication

Problem solving

Market research

Statistical model building

Consulting

Education

Bachelor's degree in a quantitative field

Master's degree in a quantitative field

MBA with quantitative concentration

Tools

SQL

Job description

Capital One seeks a Senior Business Analyst to leverage analytics, storytelling, and strategic thinking across PS&A HR. You will model and analyze data, guide pricing strategies for lending products, and support marketing and credit risk initiatives.

You’ll partner with IT, Sales, Operations and Finance to drive profitability and data quality in a fast-paced environment. Ideal candidates have 2+ years analyzing data, a quantitative degree (or MBA), and strong communication skills with a track