Senior HR Analytics & Employee Relations Manager

Townsend Corporation; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

401k + 4% match

Job summary

Townsend Corporation seeks a Corporate Human Resources Manager to lead employee relations, HR analytics, and governance in a manufacturing-oriented environment. The role focuses on investigations, policy guidance, and data-driven HR processes.

Based in Munice, IN, the position oversees HR reporting, dashboards, and process improvements, with a strong emphasis on data integrity and compliance across multiple sites.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• 6+ years of progressive HR experience including employee relations, HR operations, HR systems, or workforce analytics.
• Experience supporting industrial/field-based environments (manufacturing, utilities, logistics, etc.).
• Demonstrated experience managing complex employee relations cases and workplace investigations.
• Ability to analyze HR data, identify trends, root causes, and translate findings into practical business recommendations.
• Experience developing HR reports, dashboards, SOPs, workflows, and process documentation.
• Advanced proficiency in Excel (pivot tables, lookups, data validation) and PowerPoint.
• Experience with HRIS, case management, or workforce reporting systems.
• Strong knowledge of federal and state employment laws; able to handle confidential information.

Responsibilities

• Serve as a senior advisor and escalation point for complex employee relations matters; conduct workplace investigations and provide findings and actions.
• Evaluate employee relations cases to identify trends, risks, and organizational impact.
• Counsel employees and managers on policy and employment law considerations.
• Serve as a subject matter expert for HR systems, reporting, and data integrity.
• Develop recurring and ad hoc HR reports and dashboards highlighting workforce trends and metrics.
• Standardize reporting definitions and promote data consistency across the organization.
• Map HR processes; identify gaps and redesign future state workflows with clear ownership.
• Develop, update, and maintain HR SOPs, templates, and decision trees; support manager resources.
• Monitor effectiveness of process improvements and report against measures.
• Identify opportunities to leverage HR technology, automation, and self-service to improve efficiency and the employee experience.

Education

Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Industrial Relations, or related field

6+ years progressive HR experience

Employee relations & investigations

HR operations & systems

Workforce analytics & reporting

Data-driven decision making

Microsoft Excel (advanced)

Microsoft PowerPoint (advanced)

Tools

ADP Workforce Now

Power BI

HRIS

Job description

Townsend Corporation seeks a Corporate Human Resources Manager to lead employee relations, HR analytics, and governance in a manufacturing-oriented environment. The role focuses on investigations, policy guidance, and data-driven HR processes.

Based in Munice, IN, the position oversees HR reporting, dashboards, and process improvements, with a strong emphasis on data integrity and compliance across multiple sites.