Senior HR Advisor

Wilderness Way; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

Company pension

Medicash health and wellbeing benefits

24/7 virtual GP access

Discounted gym memberships

Life assurance at twice salary

Job summary

Wilderness Way is seeking a Senior HR Advisor to join the People Team and act as a trusted advisor to managers. You will handle employee relations cases and provide practical, straight-talking guidance to help build great teams and deliver a consistent colleague experience.

This hybrid role involves coaching managers, using HR data to improve ways of working, and contributing to People projects as Wilderness Way grows.

Qualifications

• Experience in operational or advisory HR roles.
• Experience handling employee relations cases.
• Strong communication and relationship-building.
• Knowledge of UK employment law.
• CIPD Level 3 or 5 preferred (not essential).

Responsibilities

• Lead on employee relations cases (disciplinary, grievance, absence, flexible working).
• Advise managers with pragmatic, commercially focused HR guidance.
• Coach managers to build confidence in people issues.
• Spot ER trends and translate insights for senior managers.
• Support engagement, wellbeing, retention and career development.
• Use HR data to identify improvement opportunities.
• Get involved in People projects as the company grows.

Skills

Employee relations

HR advisory

Stakeholder management

Data analysis

Education

CIPD Level 3 or 5

Tools

HR systems

Job description

Be the trusted voice behind great people decisions. If you're happiest getting out into the business, building relationships with managers and using your expertise to help them make great people decisions, this could be the role for you. We're looking for an experienced Senior HR Advisor to join our People Team at Wilderness Way. You'll become a trusted advisor to managers, providing practical, straight talking advice that helps our managers lead great teams and creates a consistent experience for our colleagues.

What you'll be doing

This isn't an HR role where you'll spend all your time behind a desk. With hybrid working, you'll balance time at home with getting out across our services, coaching managers and giving them the confidence to make great people decisions.

• Lead on a range of employee relations cases, including disciplinary, grievance, absence and flexible working.
• Give managers pragmatic, commercially focused HR advice and help them find the right way forward.
• Coach managers to build their confidence and capability when dealing with people issues.
• Spot trends across ER cases and turn these into useful insights for senior managers.
• Support colleague engagement, wellbeing, retention and career development.
• Use our HR systems and data to identify opportunities to improve how we work.
• Get involved in wider People projects and change initiatives as Wilderness Way continues to grow.

What we're looking for

You already have experience in an operational or advisory HR role and be comfortable managing employee relations cases and advising managers directly. Just as importantly, you'll be someone who enjoys getting to know the people you support, builds trusted relationships and can balance doing the right thing for our colleagues with the needs of the organisation. You'll bring a good understanding of UK employment law, strong communication and systems skills, great attention to detail and a professional, practical approach. CIPD Level 3 or 5 would be
great, but it's not essential.

Why Wilderness Way?

We're one of the country's leading providers of residential care, health and education for children who have experienced trauma and exploitation. That means the work our People Team does really matters. You'll receive 25 days' annual leave plus Bank Holidays, additional leave at 2 and 5 years' service, company pension, Medicash health and wellbeing benefits, 24/7 virtual GP access, discounted gym memberships and life assurance at twice your annual salary.

This is a hybrid working role, with regular visits to our North East homes and our Head Office in Penrith Cumbria, alongside the flexibility to work from home. As travel is an important part of the role, you'll need a full driving licence and access to a car.

All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates.

We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics.

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