Senior Housing Case Analyst

EBRPHA; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

East Baton Rouge Parish Housing Authority (EBRPHA) seeks a Housing Analyst to manage a caseload of 350–500 cases and perform advanced eligibility determinations for Housing Choice Voucher and other assisted housing programs.

The role involves interviewing tenants, reviewing income/assets, interpreting federal/state regulations, explaining rules to tenants and landlords, and monitoring compliance. Documentation and hearings support may be required.

Qualifications

• Two years of experience in property management, housing programs, case management, social services, or tenant relations.
• Ability to interpret federal, state, and local laws and regulations related to housing programs.
• Strong interview and documentation skills for eligibility determination.
• Must possess a valid driver’s license.

Responsibilities

• Schedule interviews to obtain current documents and confirm ongoing eligibility.
• Interview tenants to collect required information.
• Assess income, employment, housing needs, assets, and criminal history for eligibility.
• Apply laws and program directives to determine benefits level.
• Explain rules to tenants and landlords.
• Monitor participation and ensure compliance with mandates.
• Work with landlords to ensure lawful compliance.
• Calculate rent from income and deductions; complete forms.
• Maintain case files and recertification forms.
• Prepare evidence for tenant appeals and hearings.
• May assist with tenant appeals/hearings on EBPRHA matters.

Skills

Interview tenants

Eligibility assessment

Regulatory interpretation

Documentation and reporting

Education

Two years of related experience in property management/housing programs

Job description

East Baton Rouge Parish Housing Authority (EBRPHA) seeks a Housing Analyst to manage a caseload of 350–500 cases and perform advanced eligibility determinations for Housing Choice Voucher and other assisted housing programs.

The role involves interviewing tenants, reviewing income/assets, interpreting federal/state regulations, explaining rules to tenants and landlords, and monitoring compliance. Documentation and hearings support may be required.