Senior Housekeeping & Operations Manager

Nexus of Pavilion at Belleville; Belleville (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Nexus of Pavilion at Belleville in Belleville, IL, is seeking an experienced Housekeeping Manager to lead our housekeeping team and uphold exceptional cleanliness standards for residents and guests.

You will supervise staff, develop procedures, conduct inspections, and work with maintenance, dietary, and recreation teams to ensure seamless service delivery while monitoring budgets and driving improvements in safety and satisfaction.

Qualifications

• Oversee daily housekeeping operations and staff.
• Develop policies and procedures compliant with standards.
• Inspect rooms and common areas for cleanliness.
• Collaborate with other departments to ensure service delivery.
• Monitor expenses and drive cost savings.

Responsibilities

• Manage and supervise a team of housekeeping staff.
• Ensure staff are trained and equipped to provide exceptional service.
• Develop and implement effective housekeeping policies and procedures.
• Ensure compliance with regulatory requirements and company standards.
• Conduct regular inspections of resident rooms, common areas, and public spaces.
• Collaborate with maintenance, dietary, and recreational program teams.
• Monitor and control department expenses; identify cost savings.
• Participate in quality assurance initiatives to improve satisfaction and safety.

Skills

Team leadership

Operations management

Quality inspections

Budget control

Cross-functional collaboration

Job description

Nexus of Pavilion at Belleville in Belleville, IL, is seeking an experienced Housekeeping Manager to lead our housekeeping team and uphold exceptional cleanliness standards for residents and guests.

You will supervise staff, develop procedures, conduct inspections, and work with maintenance, dietary, and recreation teams to ensure seamless service delivery while monitoring budgets and driving improvements in safety and satisfaction.