Housekeeping Manager

Nexus of Belleville; Belleville (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Nexus of Belleville in Belleville, IL is seeking a qualified Housekeeping Manager to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. You will oversee daily operations, staff scheduling, training, and performance coaching to uphold quality standards.

The ideal candidate has strong communication and leadership skills, the ability to manage a budget, and thrives in a fast-paced environment.

Qualifications

• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

Responsibilities

• Oversee the daily operations of the housekeeping department, including scheduling, training, and supervising staff.
• Develop and implement effective cleaning schedules and protocols to ensure the highest standards of cleanliness.
• Review and improve housekeeping procedures and practices to ensure efficiency and effectiveness.
• Ensure compliance with all relevant regulatory and industry standards.
• Build and maintain positive relationships with customers, staff, and other departments.
• Conduct performance evaluations, discipline, and provide coaching to housekeeping staff.
• Develop and manage department budget and expenses.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.
• Respond to customer complaints and concerns in a timely and professional manner.

Skills

Communication

Leadership

Problem solving

Time management

Education

High school diploma or equivalent

Post-secondary education in hospitality or healthcare (asset)

Job description

Housekeeping Manager

Job Location: Belleville, IL

Company Name: Nexus of Belleville

Job Type: FULL_TIME

Summary:

We are seeking an experienced and enthusiastic Housekeeping Manager to join our team at Nexus of Belleville. As a key member of our facility team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and customer satisfaction. If you have a passion for attention to detail, excellent communication skills, and a commitment to excellence, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:

• Oversee the daily operations of the housekeeping department, including scheduling, training, and supervising staff
• Develop and implement effective cleaning schedules and protocols to ensure the highest standards of cleanliness
• Review and improve housekeeping procedures and practices to ensure efficiency and effectiveness
• Ensure compliance with all relevant regulatory and industry standards
• Build and maintain positive relationships with customers, staff, and other departments
• Conduct performance evaluations, discipline, and provide coaching to housekeeping staff
• Develop and manage department budget and expenses
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Respond to customer complaints and concerns in a timely and professional manner

Requirements:

• Minimum 0 years of experience in housekeeping management or a related field
• High school diploma or equivalent required; post-secondary education in hospitality, healthcare, or a related field an asset
• Excellent communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Physical stamina to lift and move objects up to 50 pounds