Housekeeping Manager

Archway Management; Belleville (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

Nexus of Belleville is seeking an experienced Housekeeping Manager to lead our housekeeping team and manage daily operations at our Belleville, IL facility. The role requires strong attention to detail, leadership, and a commitment to delivering excellent customer service.

You will supervise staff, implement cleaning protocols, ensure regulatory compliance, and collaborate with other departments to support seamless operations.

Qualifications

• 0+ years of experience in housekeeping management or related field.
• Excellent communication, leadership and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Physical stamina to lift and move objects up to 50 pounds.

Responsibilities

• Oversee daily housekeeping department operations including scheduling, training and staff supervision.
• Develop and implement cleaning schedules and protocols to ensure high cleanliness standards.
• Review and improve procedures to ensure efficiency and effectiveness.
• Ensure compliance with relevant standards and regulations.
• Build and maintain relationships with customers, staff and other departments.
• Conduct performance evaluations and provide coaching to staff.
• Develop and manage department budget and expenses.
• Collaborate with other departments to ensure seamless operations.
• Respond to customer complaints in a timely and professional manner.

Skills

Communication

Leadership

Problem-solving

Education

High school diploma or equivalent

Post-secondary education in hospitality/healthcare (asset)

Job description

Housekeeping Manager

Job Location: Belleville, IL

Company Name: Nexus of Belleville

Job Type: FULL_TIME

Summary:

We are seeking an experienced and enthusiastic Housekeeping Manager to join our team at Nexus of Belleville. As a key member of our facility team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and customer satisfaction. If you have a passion for attention to detail, excellent communication skills, and a commitment to excellence, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:

• Oversee the daily operations of the housekeeping department, including scheduling, training, and supervising staff
• Develop and implement effective cleaning schedules and protocols to ensure the highest standards of cleanliness
• Review and improve housekeeping procedures and practices to ensure efficiency and effectiveness
• Ensure compliance with all relevant regulatory and industry standards
• Build and maintain positive relationships with customers, staff, and other departments
• Conduct performance evaluations, discipline, and provide coaching to housekeeping staff
• Develop and manage department budget and expenses
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Respond to customer complaints and concerns in a timely and professional manner

Requirements:

• Minimum 0 years of experience in housekeeping management or a related field
• High school diploma or equivalent required; post-secondary education in hospitality, healthcare, or a related field an asset
• Excellent communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Physical stamina to lift and move objects up to 50 pounds