Senior Housekeeping Leader - Operations & Standards

SpringHill Suites Rockwall; Rockwall (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

401(k) retirement match

Paid holidays and PTO

Employee Assistance Program and Fund

Job summary

SpringHill Suites Rockwall is seeking an experienced Executive Housekeeper to lead cleaning operations and uphold service standards at our hotel in Rockwall, Texas.

You will prepare work schedules for housekeeping supervisors and crews, drive customer service excellence, and coordinate inspections to ensure all areas meet brand standards. Strong HR and budgeting skills are essential to manage staffing and expenses effectively.

Qualifications

• Experience in housekeeping management or hospitality supervisory role.
• Ability to plan schedules and oversee staff.
• Strong customer service skills for handling complaints.

Responsibilities

• Establish and implement operating procedures and standards.
• Plan and coordinate activities of housekeeping supervisors and crew.
• Coordinate inspections to ensure standards are met.
• Apply HR management skills, including hiring, training, scheduling and evaluating performance.
• Complete financial management tasks, such as budgeting.

Skills

HR management

Hiring

Training

Scheduling

Budgeting

Job description

SpringHill Suites Rockwall is seeking an experienced Executive Housekeeper to lead cleaning operations and uphold service standards at our hotel in Rockwall, Texas.

You will prepare work schedules for housekeeping supervisors and crews, drive customer service excellence, and coordinate inspections to ensure all areas meet brand standards. Strong HR and budgeting skills are essential to manage staffing and expenses effectively.