Housekeeping Supervisor

Embassy Suites by Hilton Colorado Springs; Colorado Springs (CO); On-site; USD 24,796; Full time

Job summary

A hospitality establishment in Colorado Springs is looking for a housekeeping supervisor to manage the housekeeping department and ensure clean and orderly conditions. The role involves supervising housekeeping staff, addressing guest requests, and conducting inspections to meet hotel standards. Prior supervisory experience and extensive knowledge of hotel housekeeping techniques are required. This is a full-time role with open availability including weekends and holidays.

Qualifications

• Extensive knowledge of hotel housekeeping techniques required.
• Prior supervisory experience is necessary.
• Open availability to work weekends and holidays.

Responsibilities

• Supervise housekeeping associates and assist with scheduling and training.
• Respond to guests' requests and complaints.
• Inspect guest rooms to ensure quality standards.

Skills

Hotel housekeeping techniques

Supervisory experience

Job description

The Embassy Suites by Hilton Colorado Springs has an exciting opportunity to join our team as a housekeeping supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordance with corporate and franchise standards. Responsible for all aspects of the housekeeping function, including but not limited to supplies, linen, equipment, work orders, and other duties as assigned.

Open availability to include weekends and holidays.

Responsibilities

• Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff.
• Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors.
• Responds to guests' requests and complaints concerning the housekeeping department.
• Inspects guest rooms to ensure that the quality of work and hotel standards are maintained.
• Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk.
• Fills in for the Executive Housekeeper/ Assistant Housekeeper in his/her absence.
• Assists the Executive Housekeeper/Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also, place orders for all necessary equipment.
• Maintains and issues housekeeping keys.
• Ensures that staff are in adherence to hotel uniform/grooming standards at all times.
• Performs other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Qualifications

• Extensive knowledge of hotel housekeeping techniques required.
• Prior supervisory experience.
• Open availability to include weekends and holidays.

Compensation

$18 per hour