Senior Host & Guest Experience Leader

Ema; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Mental/2

Paid Vacation

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident & Critical Illness

Domestic Partner Benefits

401(k)

Job summary

Ēma, a Mediterranean restaurant in Chicago's River North, is hiring a Lead Host to coordinate seating, reservations and guest flow. You are the first and last touchpoint for guests and will train hosts, manage wait times, and ensure smooth table turnover.

The role requires at least 2 years of host experience in a high-volume setting, a warm and professional demeanor, and the ability to work varied hours including weekends. Join a team focused on hospitality and care.

Qualifications

• At least 2 years of Host experience in a high-volume restaurant.
• Warm, professional demeanor and guest-focused mindset.
• Ability to manage multiple tasks and stay organized during peak hours.

Responsibilities

• Coordinate guest seating and reservations for the host team.
• Maintain wait lists and provide accurate wait times.
• Greet guests, assist with coat check, and respond to guest needs.
• Assist with training and guiding fellow hosts as directed.

Job description

Ēma, a Mediterranean restaurant in Chicago's River North, is hiring a Lead Host to coordinate seating, reservations and guest flow. You are the first and last touchpoint for guests and will train hosts, manage wait times, and ensure smooth table turnover.

The role requires at least 2 years of host experience in a high-volume setting, a warm and professional demeanor, and the ability to work varied hours including weekends. Join a team focused on hospitality and care.