Lead Host: Elevate Guest Experience & Team

Ramen-San- River North; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & CriticalIl

Domestic Partner Benefits

401(k)

Job summary

Ramen-San- River North is hiring a Lead Host to coordinate guest seating and reservations in Chicago. The Lead Host serves as the first and last contact with guests, ensuring a warm, professional welcome and smooth flow for the dining room.

Join a lively, high-volume setting with opportunities for growth. Responsibilities include training the host team, maintaining wait times, collaborating with management, and delivering exceptional guest service.

Qualifications

• Minimum 2 years of Lead Host experience in a high-volume restaurant.
• Strong guest service and communication skills.
• Ability to manage wait lists and reservations.

Responsibilities

• Direct and train the host team with a professional demeanor.
• Warmly greet and seat guests, manage reservations and messages.
• Monitor guest counts and wait times; ensure smooth seating and transitions.
• Collaborate with management to uphold service standards.
• Assist with maintaining the dining room and welcoming guests.

Skills

Lead Host experience

Customer service

Team coordination

Job description

Ramen-San- River North is hiring a Lead Host to coordinate guest seating and reservations in Chicago. The Lead Host serves as the first and last contact with guests, ensuring a warm, professional welcome and smooth flow for the dining room.

Join a lively, high-volume setting with opportunities for growth. Responsibilities include training the host team, maintaining wait times, collaborating with management, and delivering exceptional guest service.