Warmth-Driven Host | Seating, Reservations & Guest Care

Ema; Chicago (IL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical I

Domestic Partner Benefits

401(k)

Job summary

Ēma, a Mediterranean restaurant in Chicago’s River North, is hiring Host Staff to warmly greet guests, seat them, answer phones, and manage reservations. Our team delivers friendly service in a fast-paced setting and is part of Lettuce Entertain You.

You’ll move and reset tables, assist with coat check, and communicate clearly in English. Availability for varied hours, including weekends, and the ability to stand and lift modest weights are expected as part of guest-focused service.

Qualifications

• Warm, friendly demeanor and customer-focused mindset.
• Clear communication in English, both written and spoken.
• Ability to work a variety of hours including weekends.

Responsibilities

• Warmly greet and seat guests.
• Answer telephones, take reservations and messages.
• Assist with coat check and maintaining guest flow.
• Maintain accurate guest counts and wait times.
• Ensure guest experience exceeds expectations and follow safety guidelines.

Skills

Guest service

English proficiency

Multitasking

Job description

Ēma, a Mediterranean restaurant in Chicago’s River North, is hiring Host Staff to warmly greet guests, seat them, answer phones, and manage reservations. Our team delivers friendly service in a fast-paced setting and is part of Lettuce Entertain You.

You’ll move and reset tables, assist with coat check, and communicate clearly in English. Availability for varied hours, including weekends, and the ability to stand and lift modest weights are expected as part of guest-focused service.