Senior Hospital Quality Metrics Analyst

Entrans Inc.; Hackensack (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Entrans Inc. seeks an experienced Quality Measures Business Analyst to support hospital quality, patient safety, clinical performance, and patient experience initiatives.

The role involves analyzing Leapfrog measures, HCAHPS-related indicators, and readmission metrics while collaborating with clinical quality teams, data analytics, IT, and hospital leadership to enable data-driven decisions.

Qualifications

• Bachelor's degree in healthcare, analytics, information systems, or related field.
• 5+ years as a Business Analyst, Healthcare BA, Quality Analyst, or Clinical Data Analyst.
• Strong understanding of hospital quality measures, patient safety, and healthcare performance indicators.
• Experience analyzing patient satisfaction, readmission, or clinical outcome metrics.
• Strong SQL skills and advanced Microsoft Excel proficiency.
• Experience with KPI reporting, data analysis, data validation, and business requirements documentation.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Responsibilities

• Analyze and monitor hospital quality measures, patient safety indicators, and clinical outcomes.
• Evaluate hospital performance against internal targets, regional benchmarks, and national standards.
• Analyze Leapfrog Hospital Survey and Hospital Safety Grade measures.
• Support data preparation, validation, and reporting for Leapfrog and other hospital quality programs.
• Analyze patient satisfaction and patient experience metrics, including HCAHPS scores.
• Monitor readmission, recurrence/re-occurrence, mortality, complication, and adverse-event measures.
• Identify performance gaps, trends, outliers, and opportunities for quality improvement.
• Develop and maintain quality dashboards, KPI scorecards, reports, and management presentations.
• Gather and document business requirements for quality analytics and reporting initiatives.
• Perform data validation and reconciliation across source systems, reports, and dashboards.
• Collaborate with clinical, quality, operational, and technical stakeholders to investigate root causes and recommend corrective actions.
• Track performance improvement initiatives and communicate findings to hospital leadership.

Skills

Hospital quality measures

Healthcare analytics

SQL

Excel

KPI reporting

Data validation

Stakeholder management

Root cause analysis

Dashboarding

Communication

Education

Bachelor's degree in Healthcare/Analytics

Tools

Power BI

Tableau

Excel (Advanced)

Job description

Entrans Inc. seeks an experienced Quality Measures Business Analyst to support hospital quality, patient safety, clinical performance, and patient experience initiatives.

The role involves analyzing Leapfrog measures, HCAHPS-related indicators, and readmission metrics while collaborating with clinical quality teams, data analytics, IT, and hospital leadership to enable data-driven decisions.